Treo Wireless Bluetooth Headset Review
Hot on the heels of my post on Treo Bluetooth headsets yesterday I coincidentally received a wonderful surprise today - palmOne's new but as yet unreleased 'Treo Wireless BT Headset' [in store now!].
I have to admit that I am rapidly changing my tune and warming to the idea of using a Bluetooth headset on a regular basis after testing this latest model.
I really like the Treo Wireless Headset because it's small and light ([Corrected, not 27gm] only 17 grams/0.59 ounces), it has great inbound and outbound call quality with volume controls on the unit, it shares the same design looks as my Treo 650 (two-tone greys), you can easily and quickly fit it over your ear with one hand, the earphone does not go into your ear and thus doesn't pick up ear wax, it boasts a terrific 7 hours talk-time and 170 hours (1 week) standby time and lastly it can be recharged using the standard Treo 650 wall charger thus reducing the need to carry a separate one when travelling.

I tested the Treo Wireless Headset in a number of ways: calling people, receiving calls, placing a call to my office voice mailbox to hear the audio quality and moving away from my Treo 650 to determine operating range. In the first three instances I can say that everything worked without a glitch and everyone told me that they could hear me loud and clear (I did not test it in outdoor conditions yet though). As with all other BT headsets that I tested, the operating range is limited to a few feet (10 in this case) and more often than not you'll be better off having your Treo 650 within 4 or 5 feet.
The Treo Wireless Headset benefits from certain 'enhanced features' listed below and although I initially had some difficulties using the 'redial last number' function in the end they all worked perfectly.
- Redial the last number: While the headset is in standby mode, press and hold the multifunction button for 2 seconds until you hear a series of two tones. Press the button again to dial the number displayed on the phone.
- Reject an incoming call: When your phone rings, press and hold the multifunction button for 2 seconds until you hear a series of two tones.
- Take a second incoming call (call waiting): When you are on a call and your phone notifies you of an incoming call, press and hold the multifunction button for 2 seconds until you hear a series of two tones.
- Put a call on hold: While you’re on a call, press and hold the multifunction button for 2 seconds until you hear a series of two tones. Repeat to retrieve the call.
I found the Treo Wireless Headset design to be very elegant and to nicely complement my Treo 650. The headset can be easily worn on either the right or left ear by rotating the ear grip and all control buttons (main multifunction and volume) are very easy to use.

The Treo Wireless Headset is extremely easy to fit and very comfortable to use over extended periods of time - particularly as the earphone does not go into your ear but gently hovers near it. Also, the fact that I can use my existing Treo 650 charger is without a doubt an extremely smart and welcome feature.

I had not anticipated that I would so quickly and overwhelmingly warm to this new headset and I have no doubt that both my previously tested Jabra BT 250 and iTech BT Buzzer Clip will now gather dust as I begin to use the Treo Wireless Headset on a daily basis.
palmOne has not yet released this headset and there is therefore as yet no pricing information. However, I anticipate that the headset will be available to purchase within the next couple of weeks as a specification page is already up on palmOne's website.
UPDATE: Also, I have now been able to test the headset outdoors and earlier today held a 20 minutes conversation while walking by an extremely noisy main street. When asked if he could hear me clearly, the caller told me that he could obviously tell that I was in a noisy environment but that otherwise he had absolutely no problem hearing me on the line. That was the last bit of confirmation that I needed.
UPDATE 2: I can now confirm that I have tested the Treo Wireless Headset under heavy wind conditions and that I was still able to hold a perfectly intelligible two-way conversation - meaning that we could both hear each other clearly even with the wind and surrounding noise at my end.
UPDATE 3: Treo Wireless Headset now available to buy in your Treonauts Store for only $49.95!
Treonauts are discovering the joys of Bluetooth... 
Treo Accessories , Treo Bluetooth Headset
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Its nothing more than an OEM'd Motorola HS820. I have the Motorola HS820 and if it fit on my lapel instead of my ear, I'd swear I was Spock using my communicator to get Captain Kirk. That said, and following yesterday's BT article which I didn't have time to reply to, I have 4 BT headsets. I have a Motorola HS820, an HS810, the Sprint PCS sold Bodyglove one, and a Jabra BT250. The Motorola HS810 has poor range, poor battery life, and no noise cancellation. The SprintPCS Bodyglove headset has the retractable microphone, but is cheap plastic and feels like the "bought it at the $.99 store" feeling. It also didn't pair well with my Treo 650. The only good thing about the Bodyglove headset is that its the lighest of the four. The Jabra is a good device and fits comfortably, but it seems awkward to use and the noise cancellation doesn't work well. If I have my window down while driving and its in the ear on the window side, no one can hear me much at all. Its range is good, though... I've walked over 40 feet from it and had it work.
The Motorola HS820 absolutely rocks. Its multi-function buttons do the right function at the right time. Its noise cancellation is awesome. Its range is great. Its lightweight. About its only downfall is that most of its weight is on the front of the ear, not the back of it, so you feel like its going to slip off every now and then.
If you compare pictures of the HS820 to the Palm one that Andrew got, you'll realize that Palm simply OEM'd the Motorola one, had a few minor cosmetic changes, and had it wired to be re-charged from the Treo charger. My AT&T/Cingular rep confirmed this, but said he can't say anything more since its not a public release yet. He did say that if you take it apart, you'll see the Motorola markings inside (and void your warranty).
While I can't speak for the Palm BT headset, the extremely similar (see my other comment) Motorola HS820 fits well when I'm wearing sunglasses. I have Oakley A-frames and it fits over them just fine... definitely a lot better than over or around a Jabra.
That's great that Treo is FINALLY releasing this thing. My question is.... How is the volume in the headset? Is it still necessary to use the BTMUTE hack to be able to hear people? Does the headset fix the volume problem or is the phone still to blame?
"if it fit on my lapel instead of my ear, I'd swear I was Spock using my communicator to get Captain Kirk."
I think you're mixing up your series there. The lapel-pin com-badges are a Next Generation thing. However, hardcore Original Series Trek fans have a Bluetooth option, too:
http://www.gizmodo.com/gadgets/cellphones/bluetooth-star-trek-communicator-025437.php
Andrew:
Thanks for the reviews of bluetooth headsets. Are you up to do a similar survey of voice dialing solutions for the 650? The two technologies seem to go together.
Bub
Palmone just posted the treo 650 BT headset for $79.99. You can check it out at http://web.palmone.com/products/Product.jhtml?id=210003&cat=20023
Andrew D.,
Thanks for the roundup of headsets.
Although as you mention the Treo Wireless Headset resembles Motorola's HS820 it does not seem to share its specifications:
HS820 TWH
Talk-Time 6 hours 7 hours
Standby 4 days 7 days
Weight 0.7oz (20gm) 0.59oz (17gm)
As you also point out the HS820 requires a separate charger while the TWH uses the standard Treo wall charger.
Cheers, A.
Bubbler,
I have indeed been meaning to do a roundup of voice dialing solutions for the 650 but have thus far come up short on any worthwhile ones.
Any suggestions Treonauts?
Cheers, A.
I've tried the Jabra 250, Bluespoon AX, Sony Erricsson HBH-660, and I have a Scala 500 on order. So far NONE of these is loud enough to use in my car (a convertible, but even with the top up road noise is pretty loud). The Jabra was best because the "thingy" stuck in my ear the best. I'm hoping the Scala is loud enough. Please comment on how well YOU hear in a noisy environment, not just how the party on the other end hears you. So far the phone and all BT headsets I've tried are not LOUD enough.
Dan,
It's difficult to comment on how loud would be loud enough for you but in my case pushing the volume button on the headset all the way up is louder than what my fragile ears can withstand.
For example, I had no problem hearing my caller earlier today in an _extremely_ loud environment and with the volume only half way up.
Hope this helps.
Cheers, A.
Dan,
I was also wondering how it performs in windy enviornments. Does the noise cancellation work well under those conditions?
It sounds like a great little device, except the range (4-5 feet. 10 feet at best) that is a little too low of a range, don't you think?
Ardy,
I have found that all the headsets that I tested have roughly the same operating range. While the claim is that they will work at ranges of 10 feet or more the fact remains that the headset will perform best when in close proximity to your Treo.
Cheers, A.
I have the new MOTO HS-850. The problem I have with it is of course the volume, but more importantly the connection time. I have tested the same headset with a motorola phone and it connects as fast as a wired headset, as well as it rings in your ear. The connection with the TREO 650 takes much longer. I need at least 3 rings on the phone before it connects and I have to answer the phone with the button on the phone not the headset. Once connected I have a good connection, but is just the wait time...also it does not ring in my ear. Is the connection with the Palm Headset better or the same. Is it a problem the Treo 650?
After reading these reviews I went out and bought the Moto HS820. Answers all the complaints I've had about BT headsets: easy to put on, doesn't stuff anything into your ear. Unfortunately what it doesn't answer is the phone. I can get it to pair just fine, but it doesn't ever work, for inccoming or outgoing calls. Paired it with my Nokia 6600 and everything worked fine. Unfortunately, the Treo just acts like it isn't even there. Anyone have any ideas? I'm itching to use it.
Looks huge and inflexible.. made for huge man ears, but would probably not stay fixed on my more dainty ears.
Looks huge and inflexible.. made for huge man ears, but would probably not stay fixed on my more dainty ears.
I'm looking for a HS that can voice dial through the headset, and has a good connection. i have the HS810 now and when my treo rings, it takes at least 3 rings for it to ring in the HS. Is there any HS that can do all of this?
Andrew,
Thanks for the great read on headsets.
Can I listen to music from my MP3 player
over the headset or is it specific to
the phone aplication?
Peter
I don't think it looks like a Motorola HS820 at all.
It's definitely a Jabra BT330 OEMed for Treo.
RE HS820.."Unfortunately, the Treo just acts like it isn't even there. Anyone have any ideas? I'm itching to use it."
I had a hard time pairing my 650 w/ any BT headset also. I had the Jabra 250 and the Motorola hs820( used b4 w/ my Moto v600 they worked great). After trying over and over again I went to a Sprint store and tried the only one they were selling...the Body Glove headset...it worked fine. So I returned the Jabra and sold the HS820 on ebay. But now I'm looking to get the Treo headset, and I hope I don't run into the same problem. Do you think I will??
I got the 650 and then purchased at the store the BTH Scala 500. The Scala 500 isn’t very good you have to always manually reset the phone to recognize the 500 headset after being turned off.
But all other of its functions are average.
Before I purchase either of the two Troe models of BT headsets for my Treo 650 from PalmOne. I am assuming that both models "the Jabra tweaked version " and the new 650 BT headset, do both automatic lay hook up to the phone when turned on? ( I assume they do).
The next big question is if you have the key pad lock guard enable, does either of these two Treo BT headsets override the pad lock and allow you to either answer incoming calls or place out going calls when you in your car and it the 650 is in your bag?
Your Suggestion and help will be appreciated.
I had the Motorola and now the Scala. The Motorola was nice but when you dial out on the Treo 650 you must push the talk button the headset for each and every call. The scala connects automatically every time. Also I found the Motorola to have nowhere near enough volume. The only downside to the scale is some of the static that you can hear a lot although the person you are speaking with will hear very well without hearing the static.
Does it pick up automatically on outgoing calls when paired and on like the Scala 500? I notice significant static if the Scala is more than a couple of feet away from the phone. How does the strength/quality of the signal compare to other headsets you've used?
Thanks!
I bought the Treo headset last week, and have been more then pleased. My ears get very uncomfortable from any earbud within a short period of time...after more then 30 minutes in my ear, there is actual pain.
The Treo headset is so light as to not even be there. It is VERY adjustable and flexible...so whether 'dainty' or 'man ears', you will find it a comfortable fit.
I use it in an old Mustang convertibel, which sounds windy, even with the top up. I have had no problem hearing callers, and the volume is even louder, now that I've installed the Treo updater v1.08
The instructions for setup were simple and logical. Even better, the Treo and headset recognized each other instantly. This headset is light, comfy, clear, easy to setup and easier to use.
Forgive my innocence. I have a new 17inch PowerBook and was wondering if this could also be used with that. Skyping and phoning with one device would be grand. Does anyone know for sure if this would work?
Bernie,
Great question! Although I haven't tested it, theoretically you should be able to use your BT headset with your BT-enabled PC (Mac/Windows).
However, note that the headset can only connect with 'one' device at a time and so you would have to choose and reset with your Treo or PC every time that you wanted to use the headset - not the most practical setup.
I guess that the best option would be to buy two headsets ;-)
At any rate, please do let me know if you manage to make the headset work with Skype.
Cheers, A.
Peter,
Unfortunately you won't be able to use to MP3's with your headset as only the Phone is supported.
Cheers, A.
Mentioned above, but did not seem to be an answer and this is a dealbreaker for me. Does ANY BT headset have the ability, with the 650, to work with voice dial with just a push of the headset button. This is how my wired Bodygolve headset works and it is THAT capability I need in any headset for it to be useful when driving.
Thanks
Andrew:
I heard that Erricson is coming out with a stereo bluetooth headset used for phone communication. As I know that the Treo650's bluetooth stack does not support the mp3 protocol, do you think there is a possible hack out there? It seems like if you could hear a voice, you can most likely pipe in some music somehow...
Thanks a bunch for the nerdy inquiry, you seem like a knowledgable chap.
Carlos
I have a Jabra 250 that used to work great with a Motorola phone. With the 650, it transmits but does not receive. Weird !
If your desktop pc has a usb bluetooth adapter, can you use this as a usb headset, or better yet, to make use of a softphone?
rwerbler,
Sure, you can use the Treo BT Headset to make calls via, for example, Skype on your PC with either a USB BT adapter or built-in BT.
I haven't yet personally tested this but I know of others who have successfully done it and are very happy with the results.
Cheers, A.
I use the Bluetrek G2 and this is a great headset. Its the lightest out there with the longest battery life. The only complaint that I have is that it could be a little louder but with the new update that just came out for the Sprint 650 i'm hoping that it will take care of this. It said that it would update the bluetooth volume issues. I use it often and only have to charge it maybe once a week. Take a look at it @ www.bluetrek.com. Let me know what you think.
So what is better the motorola 850 or the palm treo headset for a treo 650?
I have tried a Jabra, the Moto 810 and 820. I took them all back but the 820. My problem is the headset volume (what *I* am hearing, not what the person I am talking to is hearing). Of these 3 the 810 seemed to have the loudest volume, but like the Jabra it made my ear hurt after a very short period of time. I have been waiting on the PalmOne version. Even if it is a branded Moto or Jabra or whatever, if what I am reading here is correct then the volume (what the headset user is hearing) is still better on the PalmOne version. Correct? Thanks in advance for any comments, save me before I spend more! LOL!
Thank you for your response I bought the moto 850 and found the volume to be good however I am returning it because I feel that it has too many steps to answer the phone and the voice quality is tinny.
I am going to purchase the treo version but until then my plantronics with the boom on the rubber piece that holds on to your ear is much easier to use and sounds better with higher quality voice.
I have been using the HS810 for two months with my 650. The sound quality and volume is better than talking directly on the phone. I have absolutely no problems with reception up to 9m/30ft. I can answer or disconnect with a single button push. I have had zero issues. Three of us in the office switched to the 810, two on 650's and everyone is happy with the purchase.
I am looking for a BT WH, I am wondering about the Treo model and the Moto 820. Any suggestions...I read that the moto supports voice dialing, does this work on the Treo650, the palm site says it does not support voice dial via BT headsets currently...any feedback?
I am more inclined to do the Moto as the palm store does not ship to Puerto Rico...major drag, also does not allow me to claim my SD card beacuse of the shipping address...
Back to the BT WH issues? I woudl appreciate input on my decision of Moto v Treo BT WH...especially the voice dial info, volume and the fact that the Moto states it can do conc calls as well as hold, switch etc....the Treo WH does not mention this capability at all
Thanks,
Quique
I chose the Treo headset so because it uses the same power connection as the Treo 650 itself (it also comes with and the international adapter which was a huge plus). It is great except for three things (two of which are personal taste):
1. Like Brenda I too have small ears. I have found a position in where the headset doesn't feel like it will fall off, however after 15 min. or so my ear gets sore around the back.
2. There is a blinking LED on the side of it. People are annoyed by people that talk on their cell phones in public. Why do I want a beacon that reminds everyone every 5 seconds that it is me talking on a cell phone?
3. Although it does not seem to happen 100% of the time, quite often the headset will cut off the beginning of every word when you are talking to someone who is also on a cell phone. Many people stated that I "sounded drunk" until I switched back to the actual phone.
Other than those things, it works as advertised.
Today, I saw a Cingular CS guy in their store using a Moto HS850 with his Treo 650. He said it works great and that he can answer and end calls from his headset.
Anyone can confirm that?
I like the moto HS850 better than the Treo BT headset only because you can close the boom and therefore save battery.
Treo 650 and Headset arrived on Monday. Of course, I'm ''over the moon'' (as Andy likes to say), but I'm troubled by one thing. Previously, with my Motorola 820 and Nokia 6310i, after initial pairing of devices, I can simply navigate to BT settings, select paired device (up to 5) and press connect to re-engage (no re-entry of pw or long key press to activate pairing mode). With the Treo and the Treo BT headset, it seems as though I have to put headset into pairing mode and step through sequence, including BT headset pw every time? What have I missed? Not very elegant by comparison and very cumbersome when BT Headset 'drops' connection for no apparent reason as they sometimes do. Sorry for length...appreciate any insight(s)
I have the Treo headset with the treo 650 and I can hear everyone clear but the people I'm talking to say they hear their voice echo when they talk. I called the palmone people and they replaced it and I just received my new one with the same problem. Anybody have any suggestions?
Hi. 1st time poster. Love this site!
Is anyone else having echo problems with their Treo or the headset. It is definitely volume related, meaning the louder I have my volume up the more a caller hears himself echo.
Thx
I have the TWH with a GSM 650 for about 1 mont now. As noted on a TreoCentral forum, you should keep the handset volume below 2 bars and the echo problem will be no more. I use the Jabra ear gels and find that the fit with the ear loop is more comfortable and secure. The volume level is much improved. I set the headset on the second lowest volume setting and hear conversations loud enough in most situations.
Remember to hit the side button after selecting the volume so that it will stick.
Hope this helps.
MM
I don't understand why there are so many problems with the Treo 650 and the Treo BT headset as far as the volume is concerned? Can't they simply fix that by a patch? The Tro is been out since November 2004 so almost 6 moths and still alot of problems people are complaining about!!!
I just received my Treo headset (I have the Treo 650 phone) Friday and I am returning it today (Monday). It was very difficult to get the headset into "pairing mode." I held the multifunction button repeatedly for over 8 seconds; however the solid blue light would not come on.
Also, I don't understand why I need to perform this process everytime I want to use the headset?!
I have seen intermittent mention here of BT voicedial on the Treo...anybody have any luck with this yet? Seems like the main reason to have a BT headset for me...
I have a Sprint Treo 650. I also bought a Zire 72 for the camera/bluetooth combo. Eventually I want to get the Treo BT Headset.
I keep both the T650 and Z72 synchronized to the same data. My disappointment is that the Zire Contacts CANNOT dial the phone# over Bluetooth to the T650.
It seems that palmOne supports the Zire 72 Dialer for a whole bunch of GSM phones, but not for their own Treo 650.
Does anyone know who or what 3rd party Application allows me to dial directly from the Zire 72 using BlueTooth to the Treo 650?
Please help.
Sincerely,
maroot nanakul
my new Treo branded bluetooth headset seems to chop off my words while speaking with others...
i hear others fine and have run the 1.08 updater.
no other solutions seem to be available...
please post or email me if someone has a solution.
I have the Moto HS810 bluetooth headset and I just got the Verizon Treo 650. My Treo cannot discover the HS810, has anyone had this problem??? I'd like to be able to use it w/ my Treo...
My Treo 650 for AT&T always echoes! What can I do? I've tried re-pairing the headset & even sent one back. Are there any tricks to make it work better?
Have a Treo 650, and just got Treo BT headset... thinking it would serve all audio. As I pack it up to return it after reading this site (a little late), wonder... any ideas about if/when there will be a BT headset that does support audio from MP3 player, streaming etc?
I also purchased the Treo Wireless headset. I was able to pair easily with the Treo 650 (cingular), however, there is no volume (incoming or outgoing) that I can hear on the device. It does beep to increase/decrease volume, and I can hear it ring when an incoming call arrives. But no voice sound. I contacted Palm, they suggested a hard reset, but that seemed a drastic remedy, and since they weren't sure what was causing the problem, I have not yet done so. I am still seeking other solutions. Does anyone who got it to work have any suggestions. Apart from zlauncher, handzipper, and filepro, there are no significant programs on the device, although I did download the bluetooth carkit update.
I just got the Treo BT headset for my Verizon Treo 650. No problems pairing the headset. No problems using it either, other then the range sucks. The phone and the headset need to be on the same side of the body to work without hearing packetloss. As long as I kept them close, I got a very clear signal. I tested it by calling a friend who commented it sounded better than my normal Platronics headet. Mostly a thumbs up on the new headet.
I am thinking of replacing my Jabra 250 with the Treo BT headset. 1. Will I be able to hear the rings in the headset? 2. Will I be able to answer on the 650 and have the headset activate automatically? I guess what I want is for the BT headset to work like the wired headset. My Jabra 250 did on my old Nokia 6310i, plus I had voice dialing and headset activation of features. Mostly all I need is to rid myself of wires, but without sacrificing quality. I want it to work simply.
So after hours of internet research, and reading this posting, the conclusion of which headset I should get for my new Treo 650 (ahh I love my little phone) is....
Who really knows? I'm trying to find good sound quality, I use this for work and need clients to be able to hear me. Any final words before I continue my frenzy of buying and returning every BT headset in the world? (please don't even suggest Motorola.. been there done that)
I have been using the BT250 for about 2 1/2 yrs now. I used it with a Sony Ericsson phone which worked fine well most of the time. My main issue and concern is that BT250 Supports both headset and handsfree profiles. Meaning I was able to dial the number on the phone and once I press the "GO" button ON THE PHONE to make the connection, The call is automatically transfered to the headset, without pressing AGAIN the headset button. Now I have the Treo 650. I can not use this feature. Which is when I press the green phone button on the Treo I HAVE TO press the button on the headset to make the connection. How is the Palm Headset address this issue. Thank you.
Re: Raad Bunni's comment...
For the Palm branded Jabra BT520 you have to do different magic to pair in headset vs handsfree modes. The trick is documented in the manual and works fine.
You hold down both the volume up and multi-function bottons to pair with handsfree mode. You hold down just the multi-function button to pair in headset mode.
Most folks will want the handsfree mode (both buttons). If you pair in headset mode, it works like you suggest. In handsfree mode, it works like you want it to.
Not sure about the regular BT250 as I have the palm branded one.
The Motorola unit I first tried could only do headset mode so I returned it. I forget whether I bought the HS810 or HS820 but it's the one with the folding mic boom.
I tried out the Moto 820 and 850 and the Jabra BT250. I returned all of them. Now I have the Treo version of the HS820.
Despite the similarities, there ARE differences. Of course, the ability to use a Treo car charger or cable with the headset is a difference, and a nice one.
The other difference is in functionality.
With the 820, when I placed a call on the phone's keyboard or contact list, I then had to press the 820's button to make it transfer to the Bluetooth headset.
With the Treo version, it knows that you have the headset on, and it automatically transfers the call to the headset.
The headset manual states that the Treo does not support voice tag dialing from the headset. No use trying to get it working, I guess.
(Disclaimer: I used to work for palmOne IT, but now I don't. My comments are my own.)
unfortunately i am not having a good experience with my treo branded bluetooth. i recently purchased it from this website. it randomly doesn't answer when i push the button. it sometimes answers automatically even with handsfree profile disabled. people complain of static from time to time and can't hear me well. very frustrating. i had similar issues with jabra's, motorola's (800,820 etc...). so i can't tell if it's the phone (new) or what. very frustating. look at the fine print on the palmone website regarding these. most of them don't pass support a variety of things. too bad about the jabra 800.. it rocked.. excellent form factor, features (or course they didn't work) noise cancellation etc.. but doesn't do anything but pair with the treo. if it's a generic issue with the 650 then palmone did a lousy job with bluetooth for sure. else i have a brand new busted phone
?
My 2 cents: I have had the Jabra BT-200 for non-Bluetooth phones for several years now (it was my only option back then with a non-Bluetooth phone). I have always liked the fit, but they seem to have issues. I have had several replaced and then had to purchase another one after the warranty expired.
The major issue I have with it is is completely useless in an environment with any noise. I've researched the BT-800 and it seems to have superior noise cancelling, but I do not think it compatible with the 650 and it costs a fortune.
My question: does the Treo headset REALLY block out wind noise. I too drive a convertible and it is impossible to use anything but a wired headset. Even in my other car, I cannot have the windows down or the sunroof open with the BT-200.
Thanks,
Marc
I just bought the Palm Treo 650 (from Verizon) and I love it...but I am having problems with my BT headset. I bought the motorola HS850! It looks great and is small, BUT it won't stay on my ear. My ear is too smal for it and it is not adjustable...keeps falling off. Will the PalmOne headset fit any better? Are there any adjustable BT headsets out there for the 650?
I am a bit confused. Many of the comments in this thread reference the Treo BT headset, but it just became available yesterday! FYI-I ordered it at 1 AM (dontcha just love those nights?) and will sell my old BT-200 on e-bay if it works as advertised. AS mentioned above, my main objective is to be able to use this thing in environments other than libraries!
the treo branded headset has nothing special in it to deal with noisy environments. the bt800 is an amazing device but it doesn't work nearly at all with the 650. i know. i tried it and several others during the past few weeks. none of them work perfectly. the 800 works the worst out of all of them with the 650. treo branded one works but volume is not very good and doesn't work in noisy environments etc..
Does anyone have experience using the Treo 650 Wireless Headset with Skype? Interested in how Windows XP "sees" the device for you. Have sucessfully linked to PC with bluetooth, but cannot figure out how Windows uses this device (might need a blue tooth service). Thanks!
Has anyone tried the Treo 650 UPdater 1.12 patch to see if it improved the connection, talk quality or other issues associated with using a Treo or other BT device?
For everyone trying to get theor bt headsets working please check the palm one support page at www.palmone.com/us/support/bluetooth/tro650_bluetooth_compatability.html.
Also, read your user manual for both the phone and headset. many of your reported issues are easily fixed by reading your owners manual!
i own a moto hs810. I dont like the way you have to press the button on the side to make a phone call. The soound is a little crackly and tinny. But its a motorola, what do you expect. At least it works.
Very informative website. I have a Treo 650 (Cingular) and a Treo WH. On the whole, I like both a lot, but I have found that in a noisy environment (I drive a Corvette), people I’m talking to comment on background noise. In this car, I use an Etymotic Research wired headset (Hands-Free Noise-Isolating Headset called Ety.Com), which has excellent noise cancellation characteristics by comparison. It’s just that darn wire!
The PalmOne owners’ manual is very deficient in troubleshooting – see challenges below.
What I have concluded:
• Many people experience a delay before their Treo WH picks up the audio.
• Reducing the volume will reduce echo for those on the other end of the phone. I haven’t tried this, but I will. I will try reducing the volume to 2-3 bars to see if that helps.
• Using the main button on the WH enables you to answer, hang up, put on hold and mute calls without touching the phone. This is great!
Challenges – please help!
• It randomly doesn’t answer on the headset or randomly disconnects. Why?
• Is there a way on the Treo to re-establish a connection if it is lost – say, if you dial a number and it doesn’t connect to the headset…
• The only way I know to re-initiate the Treo connection is to start from scratch – go to the Bluetooth connection, power up the WH, make a new connection, enter the password. Seems a little convoluted. Is there a shortcut once you have a trusted device?
• Are there ways to enhance volume for both parties?
Thanks Treonauts!
Julie
Has anyone has experience with the Palm (or other) wireless headsets and hearing aids? I wear hearing aids in each ear (the type that covers most of the inside of the ear). Feedback is a big issue with anything that protrudes into the ear, or actually touches the hearing aid. Any help appreciated.
Help!
I am a traveling merchant; Credit card processing is a life or death issue for me. I have recently tried to set up processing through my Treo but the hardware and software systems are awful.
I currently use a fist gen Motorola (SC725) and a RJ-11 black box adapter. This system works great but the phone is not 911 enabled and Verizon wants me to upgrade. The problem is that the black box will not work with any other phone.
Can any one help me connect my Cedit Card machine to my Treo. It would need a phone jack connector hardware interface and software.
Thanks Treonauts!
Geoff
The treo headset connects well, but loses pairing every other day or so. the answer button is small and hard to tell if you pushed it or not. I found myself having to press it into my ear to hear due to low volume.
I tried a logitech but it looked like a black phalic symbol hanging off my face, plus it was heavy and felt "floppy".
I just bought the moto 850. it fits nicely against your ear (the boom presses the earpiece against your ear) but it doesn't connect when you dial. you have to press the button each time.
Does anyone know a patch to make the moto connect to the treo 650 automatically when you dial.
I have a Treo 650 from Cingular and a Motorola HS850. When I first received the HS850 it paired up with my Treo immediately and allowed me to make a call from the Treo and it would automatically transfer to the HS850. I could also use all of the redial and other functions of the multifunction button. In other words, it worked like a BT headset/handsfree unit should.
I followed the 1.15 updater patch on Palm's website expecting that it would improve voice quality on my Treo, but now I'm stuck with the same problem as everyone else, the HS850 only works with the Treo when I press the multifunction button on the headset. Anyone else experience this problem?
I am having the exact problem with my HS850 and Treo. Anytime I place a call from my handset it does not automatically transfer to my HS850. I have tried the HS850 with other bluetooth phones and it works fine so I know it must be a pairing issue between the two devices. My jabra works fine with my Treo, but I like the HS850 more it terms of comfort and looks. Does anyone know how to correct this problem between the HS850 and Treo????????????
I just got the Treo 650 and think it is a great phone/PDA/ I am a little dismayed about all of these BT devices.
My son has a V3 Razor and tried the HS850. It works but he is not thrilled with it. I jus tbought the Jabra 250V and my experiene is the setup was easy and so far is no problem. When the Jabra Bt250V is on and I make a call, the treo automatically connects to the Bt250V. I had a static issue during the first connect but with the second and later it seems to be better. I do not seem to get the range with the BT250V in that when the Treo is near me everything seems fine but if I move 15 feet away, I start to get static.
Any current reviews on the Jabra BT250V or what is the preferred BT unit these days (August, 2005)?
Is is it better to wait until the next generation of BT devices come out?
I have a Treo 600 that over n ight developed little tine yellow "chicken scratch" on the LED
It's inside the screen not on the surface
Any info would be greatly appreciated.
Aloha
I have a VZW Treo 650 and just purchased a Jabra 250V a couple days ago. I'm returning it Mon because the range is poor in my apt. I have to have it within 2 feet for good reception. I went to get the Moto 850 today and it range is great. I'm taking it back because it doesn't auto answer. I'll be purchasing the Treo branded headset next week and hope to have better luck.
I posted a message recently regarding the Treo 650 and Motorola HS850 problems. I'm happy to say that I've given up on the HS850 and have been using a Treo BT Headset for the past week. The sound quality and range are good, but not quite what the HS850 offered, however I'll gladly trade a little performance in order to have the Treo Headset autotransfer calls and function as a true "Handsfree" device rather than a "Headset".
In addition, I've found that the Treo is more comfortable to wear for extended periods since it has a larger and softer ear wrap vs the standard Motorola thin plastic. The bonus is that the Treo Headset utilizes the same charger as the Treo 650 phone. I hope this information is helpful.
I have a VZW treo 650 with the just released plantronics bt320 and works pretty good. About 6-8 feet away static starts. Kind of short, but oh well. It automatically connects on incoming calls and rings in the headset as well as the phone. I push the button and it answers. Great. I can redial the last call by double push on the hs. No real bugs so far. Just wish the hs worked farther away.
I have the Jabra 250...horrible. does any one have any luck with it; so much static and no distance.
I have a Scala 500 on order. Let you know how it works.
Try the new Verizon headset (by Plantronics)...just bought one and it's great. Like the Palm one no need to transfer to the headset, does automatically. Has ear loop, and a peice that fits slightly into ear, but not as far as the Jabra. Lion battery and only $59.
Does anyone know about a Bluetooth Headset that is compatible with an in-ear Hearing Aid? All I have been able to find are corded headsets. I would appreciate any information.
Do not go any further in the discussion of the TREO WIRELESS HEADSET before you read the only thing you need to hear: the device is so poorly designed that it flops around your ear without ever delivering the audio you require from a tiny headset like this. Think about it, the headset is an extremely small design, right? What are your priorities then? Get ample volume, a secure fit, good, clear connection. How can that possibly happen when the headset never sits securely near your ear canal? There is NO WAY to secure this device to your head. Read this as true, unbiased truth from a dedicated Treo fan. I've tried several BT headsts, believing the crap that I've read on these and other postings. Please, save yourself the time and frustration and continue your search. The TREO WIRELESS HEADSET is fatally flawed, you will send it back (unless you sit perfectly still in a dark room, strapped to an upright chair never turning your head. OK, it doesn't have to be dark...)
I report no problem with the fit at all.
You can bend the wire under the rubber grippy to fit your ear. I must be luckier than most of the other posters with a problem.
On the call quality - no problem.
Learning to get the thing working again when it becomes out of sync with the phone is a pain. I forgot I needed to have the solid blue light (hold for 8 sec) to do this. I wanted to know if the headset was broken so I paid a visted to an RF lab and put the 650 on the spectrum analyzer and you could see the pings from the phone when I set it to find all devices. I then turned the phone off and set the headset that was not connecting near the spectrum analyzer and could see the pings from it also. So I know both pieces of hardware are good. Look at software. I took the whole memory buffer up with photos and movie clips and thought that might be the problem. It wasn't.
So I tried again later and held the button down on the headset, got the solid blue light, searched for devices with the 650 and presto - working again. That was exasperating.
All in all I love the freedom of having no cords and nothing to hold with a virtually weightless feel. I just wish they had a belt clip holster to carry it with. It fits in my pocket but I don't want it to bang around with my keys or money clip.
I report no problem with the fit at all.
You can bend the wire under the rubber grippy to fit your ear. I must be luckier than most of the other posters with a problem.
On the call quality - no problem.
Learning to get the thing working again when it becomes out of sync with the phone is a pain. I forgot I needed to have the solid blue light (hold for 8 sec) to do this. I wanted to know if the headset was broken so I paid a visted to an RF lab and put the 650 on the spectrum analyzer and you could see the pings from the phone when I set it to find all devices. I then turned the phone off and set the headset that was not connecting near the spectrum analyzer and could see the pings from it also. So I know both pieces of hardware are good. Look at software. I took the whole memory buffer up with photos and movie clips and thought that might be the problem. It wasn't.
So I tried again later and held the button down on the headset, got the solid blue light, searched for devices with the 650 and presto - working again. That was exasperating.
All in all I love the freedom of having no cords and nothing to hold with a virtually weightless feel. I just wish they had a belt clip holster to carry it with. It fits in my pocket but I don't want it to bang around with my keys or money clip.
OOPs, not sure of the Moto model # from my posts above, but its the one using the AAAs. 820?
I justed updated my Treo650 with the latest Cingular Firmware update posted on PalmOne's site. Upon doing so, now my Motorola HS850 will automatically pickup a call when I dail the call from my Treo. It did not do this before. It still takes 3 rings on the Treo before I get an audible alert on the headset, however I can choose to answer the call via the Treo and call will transfer to headset now. Has anyone tested the new Motorola H700 with Treo650? The H700 is 30% smaller than predesessor HS850 and has noice cancelling feature.
i have one it works great and i can hear everything sharp and clear
Can someone definitively answer the question about TB headsets using VOICE DIAL and the Treo?
I have a Motorola 810 and the manual stinks, no explanations. I had no trouble pairing it, but there's very little abot voice dial in there. I couldn't find ANYTHING in the Palm Treo book about it, maybe I'm not looking in the right place. PLEASE help, so I can try to set up my headset, which supports both headset and handsfree, to use voice tags if at all possible. THANKS!!
Can someone definitively answer the question about TB headsets using VOICE DIAL and the Treo?
I have a Motorola 810 and the manual stinks, no explanations. I had no trouble pairing it, but there's very little about voice dial in there. I couldn't find ANYTHING in the Palm Treo book about it, maybe I'm not looking in the right place. PLEASE help, so I can try to set up my headset, which supports both headset and handsfree, to use voice tags if at all possible. THANKS!!
Have you guys looked at the new Plantronics 590:
http://headsetplus.com/product362/product_info.html
or the 640:
http://headsetplus.com/product352/product_info.html
The 640 is awesome. it's size of a small pen!
Hey anyone try the new Motorola H700 BT headset with the treo 650? I am not sure if it has been officially released yet but there are a bunch of stores selling them online.
I just purchased the H700 this past weekend, and it works very well. The multifunction button seems to perform all of the same functions as the PalmOne headset, and man is this thing tiny and light. It doesn't seem to have much range in my casual tests, the signal breaks up if the phone is more than a few feet away (not a problem for me, my phone is on my belt all day). My next step is to find out how to set up voice dialing, and I'll be set.
Here is information on voicedialing the Treo 650. As for BT voice-enabled dialing: basically you have to speak into the handset to dial but can then transfer the call to your BT device. Cost is $19.99 per month, which I think is pretty steep, but it doesn't require voicetags so set-up is supposed to be quicker. Unfortunately does not work if you have GoodLink on your Treo, like I do. :(
http://www.palm.com/us/support/downloads/treo/treovoicedialing.html
Here is another voicedialing option from Vonage:
http://www.voiceit-tech.com/product.php?product_id=50 However, it does not allow for BT devices. It does work with wired headsets. Cost is only $24.95 for the download, no monthly charge. A little more memory-heavy than the Palm offering, but cheaper.
So to answer the burning question we all seem to have- NO you cannot use a BT device as nature intended- to allow you to be truly handsfree and not tied to your handset. Sort of defeats the whole point, now doesn't it?
NIck posted that the Treo Voice dialing from Palm one costs $19.99 per month. Nope, not true. If you click the link he provided, you will find it costs $19.99 period. You are purchasing a registration key. There is a free trial period. There is NO off phone data bases. It links to your contacts information in the phone automatically. Read it for your self.
However, like every thing else I have read on this site. You cannot voice dial with BT devices. You can initiate the call threw the Treo then use the BT device to talk and use the normal functions of the BT device.
voice dialing BT headset (treo 650)
sorry to beat a dead horse, but I have been very dissapointed with palm amd their support. I first had an moto hs820 headset and was having difficulty pairing and palm said it is not compatibale (confusing as I bought it from my cell company - alltel). I then purchased the palm treo headset and also has problems pairing and it's functionality is limited. The hs820 does support voice dialing and the palm treo headset does not. Hoping there will be a fix for voice dialing. I want to go back to to a moto headset. re: voice dialing - I spoke to the voice it people and their software is not user friendly at all. Any new suggestions re: headset and voice dialing software?
Thx
I admit that I am not a Treonaut. Don't have one. But just bought the Treo wireless headset that works just fine with my Motorola V551. Great headset. But I'm curious. Has anyone done software that would allow me to use the headset with the Palm Tungsten T5 instead of the built in speaker?
I just purchased a treo wireless headset, well it didn't work. My phone is not detecting the device. I followed all the instructions to both my treo 650 and the treo wireless headset and nothing. Is software I can add to my phone to make this wireless head set work? I can hear the beeps its supposed to make when your connecting. HELP!!
The Treo BT headset rocks --- I have a very deep voice which doesn't always come across well over wireless, but with the Treo BT it's always clear.
I had a question though --- is there any way to cancel call forwarding to the headset, without turning it off ?
When I get a call on my Treo 650 if I don't pick it up right away it goes to my headset and that's a pain !
I have the Treo headset and I'm really liking it. I know I didn't know how to use it much at first and when I got my first call with the headset on, I just picked up the handset and started talking. It never transferred to the headset! So I guess it automatically figures out what you're doing?!?!?!? The entire conversation I held my treo up to the same ear and the headset dangled about 90 degrees from my head surely too far for the mike to pick me up, and the earphone wasn't in my ear at all, no sound came from the headset.
The next phone call I just waited for the headset to activate and picked it up from the headset. Hope this helps.
I LOVE MY TREO 650! I would virtually be lost without it! I have my life in there and it works great, all but the blue tooth thing. I cannot believe a phone with EVERYTHING else does not have voice tagging!! and my blue tooth headset will not stay connected. I live on an army post and you have to have a head set to drive while talking(Which is a good thing). Why cant palm get this blue tooth thing down? It is also a pain that you have to physically dial a number with your head set on, not just say a name like on my RAZOR!!
Got a Treo 650 last night and am returning it today:
+ No built-in voice dial - I have to buy a program to get this functionality? Are you kidding? Seriously limits the usefulness of this phone.
+ Poor call sound quality - people sound like they're at the bottom of a well.
+ Lots of static on the bluetooth headset.
+ Inconvenient bluetooth functionality - no direct interaction with the phone through the headset makes the headset mostly useless.
+ Touch-screen buttons difficult to use
keyboard buttons inconveniently placed, too small
+ Indicator light on phone keeps flashing even though I have no messages waiting - why? Apparently this is a "feature".
What a piece of junk.
There is just too much information out there on BT Headsets. I wear glasses. Can anyone recommend a headset that is both comfy and loud? I work in a factory, and most of the time it sounds like an aircraft warming up. I often need to talk to vendors or my own office staff from the factory floor. I will always have my 650 on my.
Any recommendations?
Thanks, Chris
I am a new Treo 650 owner. I just bought a Motorola H700 bluetooth headset. I have never owned EITHER before... not a Treo, nor a Bluetooth headset.
Love the Treo. It works great. But I can't get the Bluetooth headset to work properly.
They paired just fine, but I can't make or receive calls witht he Bluetooth headset. When I do actually get the headset to activate, the audio is choppy at best, and almost immediately loses the connection and turns off...
Infact, the only way I have found to ensure a decent connection and non-choppy audio is if I actually hold the Treo 650 RIGHT UP to the headset, ultimately holding the phone up to my ear again (which is what I bought a headset to avoid in the first place)
I'm sure the answer is something small, simple, and obvious, but as the whole thing is new to me yet, I just don't know where to begin. Both the manuals for the Treo and the headset are useless for any sort of troubleshooting info. Any help would be appreciated!
Thanks
Ben Strothmann
I am returning the second Jabra headset today. I tried the 250 and got a lot of static. I am hoping that the Treo one is better. I will let you guys know.
Any idea on why I am getting so much static on mine...I have the Palm 700 with the Treo Wireless purchased from Palm.
RE: Voice Dialing with BT device.
I've had my Treo for just over a month. I just bought the Scala 500 BT headset. It's great; Ease of use, lightweight, flexible fit with earpiece or glasses attachment, lots in the box, and great noise reduction (i drive a convertible).
I found this site while troubleshooting voice dialing capability and am frustrated to learn after reading the above postings that something that seems so obvious to us -- and technologically is do-able - is not available.
Well --I'll keep looking and if I find voice dial software available for my treo 650 and my BT device I'll post the info here
In the meantime, thanks to those who weighed in.
I can not get my Moto hs820 to pair with my treo 650? I used my hs820 with my moto mpx220. Any ideas why it won't pair?
Mike
My BT Treo headset is no longer recognized by anything (I can't connect any longer to anything). I guess it's no longer emitting a signal. I've tried turning it off/on and re-charging it. Nothing worked. I've only had this since November 2005. Any suggestions?
All I get is static from my BT treo headset when paired with my Treo 650. Is there an update ( I currently have v 1.17) that I am missing out on. HELP. I get about 1 foot if it is on the same side of my body. Other phones the headset works exceptionally well. Is this just a Treo 650 situation that I have to live with.
I bought this Treo Ear Grip headset, it's great, no issues @ all since day one. The only issue is I lost the plastic ear grip, it is easily detachable, I have long hair, I lost it when it got tangled in my hair one night, and now the headset still works, i have that for some crazy reason, I just don't know where to get a replacement plastic ear grip?
help Treonauts!
xoxo
z
PETER SAID
Posted by: Peter | Mar 14, 2005 5:03:45 PM
I don't think it looks like a Motorola HS820 at all.
It's definitely a Jabra BT330 OEMed for Treo.
AND I SAY:
You are absolutely right.
I live in Portugal.
If I tried to buy a Palm Wireless Headset here it would cost me € 70 so, based on Pedro's review, I bought a Jabra BT 330 at local FNAC for € 49,90.
It works great.
After reading hours of bt headset reviews I was really afraid nothing would work. But it does and had none complaints.
I am at your disposal to answer to your questions.
Treo 4ever
I have been using the Treo BT headset for a while with my Sprint 700P and have had no problems. I just tried to use it as a BT headset for Skype on my home PC and can't figure out how to make it work. I paired it to my pc and it shows up as a blutooth audio device, but when I click on the bluetooth services tab for the Treo headset it is empty. I am guessing that if there are no services listed, nothing can use it. I read the user whom set his Treo BT headset up with skype and when configuring skype he had a pull down that listed bluetooth audio for aidio in and audio out. My skype lists only the internal audio, my sound blaster Audiology, and windows default device, no bluetooth options. I am using the bluetooth usb trannsciever that came with my Microsoft BT keyboard and mouse, and they have no configuration software beyond that. Is there something I am missing?
Please help!
Thanks
Can u help me to fing a blue tooth hiring aid which also compatible with mobile phone
This thing is *dangerous.*
I've been using this headset for two days now. Both days it's called home (last number redial through my Treo 680 - nice feature don't you think?) and left a 1-hour shirt-pocket voicemail to my wife. A coworker of mine also got 3 phone calls from my shirt pocket today, and this is a loose shirt pocket. A light 2-second press of the great big button on the side of the headset calls the last number of anyone you called or called you and gives them a long, battery-killing window into whatever conversation you happen to be having--without you ever knowing anything about it. Who designed this feature? Like the great big blinking blue light, there seems to be no way to disable it.
What a disaster.
Skip, if your headset is like the Moto H700 it should beep once when redialing. Seems like they all would, unless you have yours set to mute. Also someone complained about the light being on while talking. On mine you can disable the light by holding both volume buttons simultaneously for a few seconds. My only beef with the H700 (really it's with the Treo) is that there is no voice dialing capability from the BT headset. I guess they're saving that feature to get us all to buy the next version, three years late. Not LOL.
What is currently the best BT headset for the Treo 700p? It's my wifes new phone. I Have a treo 650 with Treo BT headset, adn it works well. Thanks
How do I connect the wireless headset to my treo.
(I dont have the manual)
Can the volume (for Treo 650) on the Treo wireless headset be increased more than with the buttons on the headset? Not enough volume for me. I have "Volume Care", does it work with the headset? Post number 4 mentioned a "mute hack", what is this, and will it help.
I need to buy a new ear holder piece for my headset. Where can I purchase this item ??
Can my old treo bluetooth headset be compatible with my new centro? I can get them to connect! HELP!
Does anyone know if the Treo headset works well with other phones?