Jabra JX10 Bluetooth Headset: Absolutely Stunning

Does it have a mic mute capability on the headset, so I dont have to dig out treo to mute a call?
Mark

How is the sound volume? I avoided moving to some of the smaller and sexier Moto headsets because the volume while driving simply didn't cut it. I've stuck with the older Jabra BT headset with its in-the-ear soft earbud since the seal it created made for much higher quality and louder sound.

curious how this compared to the plantronics 640...I guess i'm buying this one instead... =)

No mute button, still have to use the Treo for that. However, the sound is great and the clarity is fantastic. I am very impressed. One note though: I was unable to pair it when it was charging. I had to unplug it, put it into pairing mode, find it with the Treo, complete the pairing, and then plug it back in to charge.

Just receive my JX10 and I can't get it to work. Called Jabra and was told it doesn't work with the Treo 650 and they are working with Palm to find out why? Andrew what did you test it with?

it doesn't work with the treo??? has to be a pairing issue or something...it HAS to work

jordan - of course it works with the Treo 650 as well as the Treo 700w... Actually, as I point out in my review it works _very_ well.

Cheers, A.

I had pairing issues with my Jabra/T650 initially and the following steps definitely worked for me:
1. make sure the Jabra is not charging/attached to a charging cable
2. make sure it's off (and the blue light is not glowing but rather blinking)
3. turn on the Jabra using the power button (this is not the same as the pairing button)
4. press the pairing button until the blue light comes on steadily
5. using the bt hands free "wizard" on the 650, add a hands fee unit
6. at this point, it should find the Jabra - enter 0000 as the key and you're off and running.

I had problems if I:
1. tried to do this while the Jabra was charging
2. tried to start pairing with the Treo before I started pairing with the Jabra

I am just about sold, have just one question though. How quickly does the headset connect on incomming and out going calls? I have the Treo BT now and sometimes it is painfully slow.

Terry - the headset is extremely quick and connects almost instantaneously on incoming calls.

Cheers, A.

Andrew - do you know how this compares to the new Sony Ericsson HBH-608. Have you had a chance to test it?

http://shop.treonauts.com/content/accessories/9-32--387.htm

thanks...

gene - for a number of reasons one can simply not compare the JX10 with the HBH-608 because they are in different classes both in terms of technology and price.

If you're looking for the best quality + design and your budget allows it then I would definitely look at the JX10.

If you're looking for top quality but are somewhat more price sensitive my top choices would the the SonyEricsson HBH-662 http://shop.treonauts.com/content/accessories/9-32--310.htm or the Motorola H700 http://shop.treonauts.com/content/accessories/9-32--385.htm which is also very good (my review coming soon) and much smaller.

I hope this helps.

Cheers, A.

How quickly can you turn it off? I liked the Motorola h700 and earlier iterations because they are turn off so quickly and easily.

Do you have to press a button for "x" seconds or what? For me, this is important.

Can you tell us if it is possible to pair two phones at the same time? (i.e. receive an incoming call from either of the two phones? This feature is available on the Plantronics 640, but I want to know if the Jabra supports it aswell).

Thanks

Kingsley - like 99% of BT headsets the JX10 also requires that you press the On/Off button for "x" seconds to power it.

If this is an important need for you then the Motorola H700 http://shop.treonauts.com/content/accessories/9-32--385.htm will undoubtedly be your best choice by far and it is also an extremely good BT headset as I mentioned earlier.

Raja - I haven't tried pairing any of my BT headsets with two phones simultaneously as I wasn't aware that this was a supported feature.

Cheers, A.

Thanks - I would agree with you except that I am trying the H700 now and have experienced problems using it with my unbranded 650. The connection is not stable. Which 650 have you tested it with and which firmware?

By the way, how many seconds with JX10?

Thanks for the quick response.

I sure it will work great with my Treo 650, but wonder whether the JX10 is compatible with Skype VOIP on a PC using Windows XP and BT enabled. Have you or anyone you know ever tested it?

Michel - I wrote a post about using Skype with a BT headset here http://blog.treonauts.com/2005/06/skype_and_bluet.html

If you can currently pair one BT headset with your PC then you will have no problem with the JX10.

I hope this helps.

Cheers, A.

Andrew,

I'm not too concerned with the price. I'm more concerned with the best outgoing then incoming sound quality for a headset. Therefore, I'm looking for the best sounding headset, then size, then price. I look forward to your other review. I tried the 662 and the 300 has better sound.
thanks again for the great work...

Andrew, your review is convincing. However, have you compared JX10 with the Motorola HS850? My main concerns are sound quality and comfort. Thanks, /Dean

Andrew, you've almost got me sold. My biggest concern, after sound quality, is ease of putting it on, since I want it mostly for hands-free in the car. Can you quickly and easily put this on with one hand?
Thanks.

I recently got my JX10 (due in large part to this article). I am VERY pleased. To answer the above questions... I first returned 2 HS850s (1 didn't hold a charge and 1 promptly broke - cheap plastic?). Also, the Jabra automatically connects on outgoing calls sent from the phone and is much quicker than moto. Re: ease of putting on, this can easily be done with one hand. The biggest downside is price (I paid $130). Has anyone figured out how to use voice dialing (palm claims this is not supported with BT on treos)?

I am now the proud and very pleased owner of a Jabra JX-10. This is my 3rd BT headset and it is absolutely the best. Before the JX-10, I tried the Palm BT Headset and the Motorola HS-850. The JX-10 blows them both away in every area of performance (with the exception of price). To me, the superior incoming and outgoing voice clarity are worth the $129 price that I paid. It works flawlessly with my Treo 650. Thanks for the article that pointed me in the right direction. Todd

Ok, what it really comes down to is this; is it worth the price difference (at least $50 more) to buy the JX10 over the SE HBH-662?

I really need a BT headset and the Jabra 250 and Plantronics Discovery 640 I have tried both sucked with my 650.

So, JX10 or HBH-662?

Thanks.

I have tried 2 different JX10's with my Sprint Treo 650 running the 1.12 Rom update and neither will work with it but all of my other headsets do. Are you guys using Cingular or Verizon Treo's instead of Sprints? Thanks for the help.

Considering buying the Jabra JX10 and was wondering how well it works with the LG U880 mobile phone, thanks

Just got the JX10 for my 650 - not happy...
It may be the phone so let me just put that out therem but it picks up maybe 50% of the time, has a very very bad sound on redial and sounds hollow...

I dont know - but i havent found a BT that works well with this phone... also not that voice dial from TERO that is put on the starter cd - will not support BT...

Any advice... O yeah I reset everything many many times...

I am having issue with JX10 as well. Mine is really new one. I am able to pair it...no issues at all. Call connects to JX10 (as I hear a small blip sound) but then there is no voice at all. I tried to pair it, without any issues with my Treo650 from sprint and with Treo650 that is un-locked from palm. And it has same results. I am using it without any issue on my laptop for skype calls, Vonage softphone and with yahoo chat. But whenever I try it with Treo650, it connects without any delay or issue but I cant hear anything at all. I did Hard reset, my firmware is updated on both phones, and I ordered replacement from vendor which arrived today and it has same issue. So my understanding is it has some issues with Treo650. Any suggestions before I send mine back to vendor????

Still having good luck with my JX10 (see above). To answer Don's question, I'm using a verizon 650 (v1.03). Anyone found voice dial software that works with BT yet?

Just got my JX10. So far its been working great! I had no problems pairing the headset. So far, people say they can hear me well with only some mild distortion (maybe a slight echoey sound?)The sound quality on my end has also been good, with only a small static click which comes and goes. (any ideas on how to get rid of it?)I currently use Verizon as my carrier.

If you guys are looking for An EXCELLENT bt unit for about half the price, look at the plantronics discovery 640. MY boss bought one for his treo 650 and after I tried it I had to buy it.

The review says it does not have redial but it does, making it one of the units that supports full handsfree. press the function button twice in rapid succession for redial.

I have not tried the jx10, but I guarantee you this- it is neither clearer nor louder than the discovery 640. At its loudest levels, the 640 is far louder than the built-in 650 volume, and that is volumecare engaged(volumecare is a must have- it doubled the volume of my treo 650 for $15) . In fact, it is so loud it hurts. People can hear it from a foot or more away.

Autolink on the 640 is superfast and nobody can even guess you are using a headset.

I dont work for the company but after 3 previous headsets, I am mighty stoked about the 640. I can wear it all day with no problems at all.

CJ, just to show "Your mileage may vary" I bought the Plantronics Discovery 640 to use with my new Cingular 650 and the sound was so bad I sent it back the same day. So much interference I couldn't hear a word the other party was saying.

Lacking a definitive answer on the JX10 I bought the SE 662 and it is the first unit I have tried that didn't break up. Sound is a little low in volume but clear, and the person I am calling tells me they can't tell I'm on a handset; they think I am talking directly into the Treo.

On another note, has anyone tried the Motorola Bluetooth Car Kit (HF850) with a Treo 650? Prior to buying the Treo I always used Motorola phones and had the permanent install car kit which always worked great. I am thinking of getting the bluetooth version to use with the Treo as I am in sales and need to talk while driving constantly.

Anyone?

hi Don,

That is correct. Mileage may indeed vary. My boss uses sprint and I use an unlocked gsm treo so I dont know how it would work with cingular(I hate cingular) but that is a different story.

Did you maybe get a lemon? the volume is clear as a bell on both units I used and as I said, at its loudest setting it is too loud.

I must say though, I dont use my bt at range. I have my phone clipped to my belt so I cant vouch for its use at longer distances.

The other bt headsets I've used are
moto hs810(or maybe it was the 820)
jabra bt250
nokia hs-4w
and the discovery is in a different league altogether.

Hi, This website is great! I juts bought the 700w, upgraded from my old LG VX 6000( loved it). I am a physician and use a sony clie PDA for my medical programs, I know that treo650 supported the Palm OS, but does the 700w support it as well in addition to the windows mobile as most of my programs are specifically for palm OS. Do you think, returning the 700 and getting a 650 instead would be a better choice?
Thanks
Bav

I think that the 650 will be a better choice if you already used a clie. I also upgraded from a clie and briefly considered a windows based os, but after messing with my mum's windows based pda, and seeing how difficult it was to navigate, I stayed with palm. This is my 3rd palm based pda and I dont see a need to change.

Depending on whether you want to look around there are medical programs for Window's mobile now a days. I have the 650 and most of the medical programs I use are for the palm OS. Didn't want to buy all new programs or even find the free ones out there (call it laziness). But you can definitely find the same programs for windows, you might be able to have the companies just give you the windows version of their programs.

CJ, I think giving me your new 700w for my new 650 is the best choice for both of us :)

edit: i mean bavsingh

Just got the Jabra X10 and it is going back tomorrow. Hideous sound both incoming and outcoming. No one can hear me when using it on the streets. I can barely hear others and static interferes with me hearing almost anyone without asking "what did you say." The worst.

I just got one of these yesterday and it doesnt work on my 650. since other people are getting it to work I have to assume it is Verizon. I tried a friends 650, also on verizon and same problem. it beeps, connects, etc. but no voice.

I sent an e-mail to thier support and here is their response:

Andrew,

This is an issue we are beginning to hear. It seems like there is an issue with the Treo 650 and the JX10 when it comes to audio. At this time there is no soluction but we are looking into as we speak.

Sorry,

Jeff
Technical Support
JABRA North America
www.JABRA.com

What is everyone using that allows this to work?

Greetings Jeff:

Is there a way to get notified when Jabra has fixed this problem? I'm a new Verizon Treo 650 user, and have been watching this comment area for several weeks waiting for a consistent, good user response rate.

Thank you.

I have a Motorola V551 & currently have a BT250V Headset which is really good - except for the part that goes around my "small" ear! The Jabra JX10 ear piece looks smaller & thinner.

Anyone have any idea how the JX10 will work w/ the Motorola V551?

Also, if your phone is set to vibrate for incoming calls - how does the headset alert you to incoming telephone calls?

thank you,

Crystal

Got my JX10 three days ago.

I have to say I have mixed feelings.

The unit is not that comfortable unless you have it just so in your ear.

But most of all, it is far too quiet to be usable in all but the most quiet of environments.

I don't think the earpiece goes far enough into the ear canal to form enough of a seal to buffer outside noise and it just doesn't have enough volume.

At this point I am likely to send it back.

If you all are telling me that this is one of the best and loudest units available I cannot believe there are not more complaints.

James

I have had my JX10 for about 5 days now and it works great with my 650 on Verizon. No pairing problems and the voice quality (incoming and outgoing) is flawless. Highly recomended

Peter Abraham,

look in the plantronics discovery 640.

http://blog.treonauts.com/2005/12/plantronics_dis.html

I have had many headsets and the d640 is in a league by itself when it comes to voice quality, loudness, clarity, and connect speed. It also supports full multifunctionality.

A lot of people are happy with it, and the compusa where I bought mine is selling the heck out of them especially to treo 650 users

I purchased a JX 10 for use with a 650 and Sprint service -- best sound quality I've had with a hands free device (wired or not). While it seems like there are some hit or miss issues with pairing and sound quality, I felt compelled to say I hit the jackpot with mine.

Andrew,

When I got my first JX10 it worked perfectly on my Sprint Treo 650. For exactly four phone calls. On the fifth call the Treo crashed and did its own soft boot. Could not get the earpiece to to sound despite picking up the calls on the phone ( the details screen even indicated connection in the BT trusted device screen ). Sent the first Jx10 back and got the second one two days ago. Pairs ok, but absolutely no sound. Got an email from Tricia at Jabra support: " Jabra has not tested the JX10 with the Treo 650 since the headset was
just released. If you are unable to answer the call then it could be a
compatibility issue which I'll forward to Engineering. I would return
the headset to the retailer for refund or exchange. The BT250V works
very well with your phone." Too bad. Liked the concept. Tom Tom Navigator 5 works spectacularly though, great recomendation!

I just received my Treo700w and Jabra JX10 and cannot pair them. Treo nver detects the headset. Help?!

I bought a JX10 a few weeks back and the first unit didn't work. No sound came out of the earpiece. IXAP sent me another one (even before they had received the defective one - great service)! The new one works sometimes, but not always. If I have recently paired it, it will answer on the second ring. If it's been a day or two since the last pairing the Jabra will answer on the sixth or seventh ring - or not at all - sending the call to voicemail. The same thing happens with outgoing calls. If it wasn't paired that morning chances are the headset will not connect. I also get many complaints from the people I am talking to about static and poor sound quality. I love the look, design, weight, charging stand, etc. It is by far the best looking and most comfortable of any earpiece I've used. It would be great if it worked consistently. I'm going to try pairing it every morning for a while to see if that works. Otherwise I am returning the Jabra. I am using a Treo 650 from Sprint.

BTW - the best luck I've had with a BT headset is the Sony Erricson Akono HBH-662. Works flawlessly. I only wish it was lighter.

I spoke with Jabra support this afternoon. The official word is that they have never tested the JX10 with the Treo 650 and they have no intention at this point to try to fix any problems. If an update is ever released I was told it would not be available on a Macintosh. When I told the rep I would return my headset and post the problems on the web site she said "sounds good."

Why would I ever buy a product from a company that could care less about my business? I am also bothered by the fact that this product was reviewed on this website as being "stunning." It makes me wary of ever trusting another review I read here again.

It's a shame. This is such a good looking and comfortable earpiece.

I'm very interested to see if anyone else has tried using the Treo 700w with the JX10? I can live with ordering/sending back if the call volume, etc... is in question. But, if it doesn't pair, then that would be awful! Todd, any luck on your end with your JX10 + 700w?? I just bought my 700w and really like the way the JX10 looks!

Greg - I finally was able to get my Treo 700w witht the JX10. It took repeated pairing attempts but first worked after I removed the battery from my phone and let it reboot & turned on and off the JX10. I love the look and feel and the incoming sound is good. However, I get mixed reviews from people I talk to. Some say that I sound horrible. Others say I sound good. I have not been able to establish a trend. A friend insists that I need to get a Motorola BT headset with a boom that extends past my cheekbone. It seems like this would work better but I do love the JX10 feel and look. I'm not sure what I am going to do.

Here is a thread from Jabra Tech Support. Amazing!

Andrew,

I would return the headset for an exchange since we are not sure what the issue is and if we will have a future update. The BT250V works well with your phone.

-----Original Message-----
From: Andrew
Sent: Saturday, January 14, 2006 7:13 PM
To: techsupp@jabra.com
Subject: RE: Contact Support: No Voice

Is it only Verizon? Will it work in the near future or should I return it?

Thanks

Andrew

A big thanks to Andrew for posting easy to follow steps to pairing the Treo 650 with the Jabra JX10 (Dec 25). I'm new to both bluetooth and hands-free, tried following the instructions which came with the Jabra and they aren't very friendly to newbies and I had no success. Before I ordered my JX10 I found this site along with Andrew's posted instructions. Followed them exactly and was up and running in no time.

Arlena that was actually posted by Douglas Boehme on Dec. 26th. Haven’t heard anything recently from the original Andrew who posted the review…especially in response to the “Why would I ever buy a product from a company that could care less about my business? I am also bothered by the fact that this product was reviewed on this website as being "stunning." It makes me wary of ever trusting another review I read here again.” posted by Kevin McCormick and the multiple posts by the second Andrew.

I was considering buying this, but would like to here again from the original reviewer. Thanks!

Ryan - thanks for your comment.

I tested the JX10 with a Treo 650 GSM Unlocked and it has worked absolutely great for me.

I cannot unfortunately tell you if there are any issues with particular Treo 650 carriers (Verizon or Sprint for example) even though I understand that some people are having some.

Also, please note that the Treonauts Shop has a 30 days return policy so should you personally encounter any issues you would naturally be able to return or exchange it.

Cheers, A.

Has anyone used the jx10 with a cingular GSM treo 650 /w software 1.17, firmware 1.51

I dont understand why there are so many mixed reviews on this. If Treonauts said it was 9/10 on voice quality inbound and outbound and rated it as stunning how can people run into so many troubles.

I would say everyone should start posting which treo model, network, firmware, and software versions they are running. If the treonauts community would start coming together, maybe we could figure out, or isolate which versions have troubles.

-Nick

Don't want to bore all of you with the long list of details however, while following the discussion here, I was reminded of my experience with Jabra customer service (which included e-mails that reached the VP of marketing). The problem was a compatability "oversight" with a Jabra BT headset & treo 650 that was clearly their fault. Final conclusion - I'm welcome to buy another model. Jabra - never again regardless of how "stunning" the product.

Does any one know a big chain store that sales th JX10, and not over the net (like BESYBUY or COMPUSA

I'm having issue with JX10 as well. Mine is really new one. aftrined just got 2 one for me and 1 for him and we are both able to pair it...no issues at all. Call connects to JX10 (as I hear a small blip sound) but then there is no voice at all after answering the call from the phone or from the JX10. we try many phone like the Nokia 6021 and Nokia 9300 and Imate Kjam, and it has same results.

the problem he got them overseas and sending them back is going to cost more, i contact the Tech Support and they send me this :

asser,

Thank you for contacting Jabra support.

You want to make sure that your phone is pairing in hands-free mode and not just headset mode, or this will cause issues with using the headset.
Calling Nokia is your best bet as to getting it to pair in hands-free mode.

If you have any other questions, please do not hesitate to contact us.

Best regards,

Kevin
Jabra Support
www.jabra.com

I didn't get it !!! in nokia there is no hands-free there is only Handset mode.

Please help us. :)

Maybe those people who have problems with this headset should compare their firmwares and installer versions.

I have had my X10 for about 2 weeks now and really like it. I have the Verizon 700W model. It was a little difficult to pair based on jabra instructions, but with a little searching, it was very easy to pair and had no troubles once I found it.

I am very pleased with the sound quality. With my old phone (motorola something), I had to pull over a few times to take important phone calls when using a wired headset. So far, I have not had to pull over at all with the new 700W (verizon) and also jabra x10 headset. I have not had callers ask me to speak up, and I have not had to ask them to speak again when driving, so I give this a great plus.

I have notices a slight hum on calls, but this is more a problem of the phone and not the bt as I also get this when using phone only.

I would recommend this headset to anyone with the verizon 700W phone.

I know almost nothing about bt but want to try it with my 650. However, after reading about all the issues with the JX10 I'm wondering if I should go with something that has been around a bit longer and less buggy.
Any suggestions as to what would be the next best thing?

The biggest problem with the JX, and most BT headsets, is the echoing problem - the mic will pick up the output from the earpiece, making it hard for the personal you are calling to hear you clearly (even if they sound crystal clear to you). You'd think they'd put in a noise cancelling signal, but I supposed that is just to expensive. The only solution is the "in ear" solutions, or one where the earpiece noise is channel directly into your ear. The Plantronic Discovery 640 does this. Currently, to me, it's the best headset on the market. I've tried nearly all of them, and will probably keep looking, but for now, the 640 is the champ.

Nick - I am using the JX10 with a Cingular 650 1.17/1.51. I can't make any authoritative claims yet as to call quality but so far (about a week) it seems no worse or better than other BT headsets I've used from Jabra and Motorola.

Pairing experience was completely normal. The JX10 picks up incoming and outgoing call events fast enough, if not instantly.

My beef with the unit (other than the first one I bought being DOA - would not even begin to charge) is in its charging coupling design. It is far too easy to install the cable plug into the charging jack upside-down and potentially wreck stuff.
Over-designed, under-engineeered.

Finally -- and respectfully -- wonderfully full of information as treonauts is, it is my experience that reviews here need to be discounted about 30 percent for exuberance.

I just purchased a Plantronic Discovery 640. I talk on my BT Headset 3-4 hours per day. All I can say s WOW! This headset is so much better than my Treo or Motorola it's not even close. The volume is loud and clear on both incoming and outgoing. When swapping between the 3 headsets the party on the other line tells me this headset sounds much clearer and louder. The incoming volume can be set to levels louder than you can stand. The autolink works perfectly every time. I would highly recommend this product.

After trying out this headset I can see why it received a stunning rating! This is truly a stellar bluetooth headset.

Initial reaction taking it out of the packaging was wow this thing is small.

Was a little worried that once i plugged it in to charge, the light didnt come on immediatly, but afte consulting the manual, this is normal takes about a minute or two for the charging light to come on... phew...

Had NO PROGBLEMS pairing the headset. charged it for 2 hours, then followed andrews steps:

I had pairing issues with my Jabra/T650 initially and the following steps definitely worked for me:
1. make sure the Jabra is not charging/attached to a charging cable
2. make sure it's off (and the blue light is not glowing but rather blinking)
3. turn on the Jabra using the power button (this is not the same as the pairing button)
4. press the pairing button until the blue light comes on steadily
5. using the bt hands free "wizard" on the 650, add a hands fee unit
6. at this point, it should find the Jabra - enter 0000 as the key and you're off and running.

I had problems if I:
1. tried to do this while the Jabra was charging
2. tried to start pairing with the Treo before I started pairing with the Jabra

Overall voice quality is excellant, and cant even feel it when it is on! Voice quality is awesome..

Im using a cingular treo gsm 650 /w software 1.17, firmware 1.51...

To those that had problems, curious if you followed Andrews steps for pairing, and if you are running the latest firmware.

-Nick

My JX10 works fine w/ my Verizon Treo 650. The ear piece however broke. First the chrome tip broke off then the wire part broke off at the plastic snap piece. Jabra support has been awful. I wanted to just buy another piece. They tell me to return to store although no stores like Best Buy have it. Very poor service and like others have noted they don't seem to care.

I have the JX-10 and am having a problem. It pairs jsut fine with my 650. It was working (althoiugh I was not able to pick up calls from the headset). Then I ran updater 1.20 for my unlocked GSM, and now I get no sound or voice even though it still pairs.

PLEASE HELP!!!!

-Dave

*** MUST DISABLE Auto Answer ***

...or else the JX10 does NOT work with my Treo 650 (unlocked). Recieved this morning. Charged two hours. Paired with my SE T637. Works great. Light. Comfortable. Responsive, etc. Good sound in and out. Doesn't feel like it is going to fly off. Its gorgeous. Smaller than I imagined. Way more comfortable than my BT800.

Then I went to pair with TREO 650. Pairing process was fine. However it wouldn't pick up or dial calls. D'OH!!! Tried turning off the Auto Answer option and bingo!!! Now it works. I'm sure that little secret is buried in one of the previous threads.

Have you seen the Scala 500? It is supposed to be great.

David,
Thanks for your posting. I have had my Treo for 3 weeks and have been through 2 other bluetooth headsets that I couldn't get to work.
My auto answer was already disabled. I played with it a little bit and "tada" it worked.
My phone bill is going to look like I am stalking myself. I have been calling myself all night tonight trying to get this to work. I am looking forward to see how the reception is tomorrow when I try it out on real people!
I am using a Cingular Treo 650

I just bought the Jabra JX 10. I also have the Palm headseat at a Motorola. None of these solve the low volume problem on the Treo 650. I've tried muting and that doesn't help either.

I think I have found the ultimate BT headset - the Sony Ericsson HBH-610. I sent my JX10 back because of poor performance. The 610 is light weight, answers and places calls the first time every time and the sound is great. It has DSP noise canceling. My wife, for the first time (I've tried about 6 headsets) says it sounds like I'm speaking from a land line. No bells or whistles - just a great, light BT headset.

this is an interesting review of three headsets, including the jx10

http://www.everythingtreo.com/forum/bluetooth/mini-review-jabra-jx10-treo-plantronics-640-a-4430.html

I was reading a few of these posts and i kept comming across people that cant use voice calling with a BT headset. Well the built in program, voice dial? i dont remember the name. i was able to push the button on my motorola blue tooth head set, say the name and it would dial. Just thought you all should know

What is the name of the voice dial program?

i have a treo 650/sprint. let me start my saying bt with the 650 sux. but oh well. i love my treo and can't live with anything else.

i've had the following bt headsets:

jabra 250- nice looking but not worth money
logitech mobile freedom
logitech mobile traveller
plantronics 640

i've read TONS of reviews on probably 20 different headsets and what treo 650 users say about them. i've learned that if more than 3 people have a problem with the headset w/650, i'm not waisting my time.

below is MY OPINION based on MY experience with the bt headsets i've purchased.

best fitting bt:
plantronics 640 (both with in-ear gel AND clip around the ear attached)

best incoming and outgoing sound quality in quiet, car or semi-noisy area:
plantronics,logitech mobile freedom and mobile traveller

best outgoing sound quality in windy area, or walking in a breeze way:
logitech mobile freedom and mobile traveller

best design, ease of pairing and accessories:
plantronics 640

my wish list bt:
plantronics design with logitech windstop capability.

overview:
i love the feel of the plantronics and most of the time it is clear on both ends. but walking through a wind tunnel or in a heavy breeze you can't even hear my voice on the other end, just LOTS of wind noise. on the other had in the same gust of wind, i switched to the logitech mobile freedom and the wind noise was still heard but not as loud and you could understand what i was saying.

i LOVED both the incoming and outgoing sound quality of the logitech and it was comfortable. i just felt like i had a CLUNKY old-fashion earpiece on my ear. it's so BIG. and even thought the mobile traveller is a tad bit smaller and fits a bit better on the ear, it still is CLUNKY looking.

so i'm going with cuter look and better sound most of the time (plantronics 640). instead of a clunky look with great sound all of the time (logitech mobile freedom). but overall if i didn't worry about style or clunkiness (if that is a word), i would definitely go with the logitech mobile freedom from the experience i had with it. it did everything i needed to do and everything the box said it could do.

i've also researched one more that i'm interested in but haven't purchased yet. even though i'm in love with the design of the plantronics 640. i still have hope that there is a bt headset with the sleek look as the plantronics 640 and sound quality in WINDY areas as the logitech mobile freedom. maybe i'm dreaming and should just stick with what i have. maybe plantronics should put a "windstop technology mic" at the end of its 640 and call it the plantronics 650. THEN WE WILL ALL BE BLOWN AWAY..

sorry, dreaming again. ..

has anyone tried to use the sony dr-bt1 bluetooth headset with your treo 650? it LOOKS nice and i like the extended length of the boom. but not too many reviews out there about it and almost none with treo 650 users. if anyone has tried it, let me know. if i buy it, i will let everyone know my experience. but for now, i'll stay satisfied with my plantronics 640.

it's like having a second job as a reasearch assistant trying to find the right bt headset for the treo. shouldn't someone already have that job? oh well, again everything i post in based on MY experience with the headsets i've purchased. i can't make any promises on how each bt headset will perform because there are so many variables that each of us deal with. but, i hope my experiences can help narrow down the field. or save each of you research time...

I just got the Jabra JX-10 for use with my Treo 700w. No problems at all when pairing with the 700w or a moto Razr. When paired with the 700w, I do have noticable static though. Will need to try it in a few locations to see if it goes away or if it is related to the Treo 700w. Seems to be indepent of distance from the 700w.

I'm using a pair of unlocked, Cingular branded Treo 650's with the 1.71 firmware and 1.20-ENA software. My experience with these headsets is identical regardless of which phone.

I have three BT headsets in my collection now. A Jabra BT250, a JX10 and a Plantronics Discovery 640. Of the three, I have had the best luck with the 640.

The BT250 is noisy and hurts my ear after extended wear. The BT250 was cheap and has an extended talk time. It also fits securely. I never worry about it falling off my ear.

The JX10 drops calls and never feels secure in my ear. The ear clip is flimsy and it often falls out of my ear. It has decent audio, but the dropped calls are a major pain. It would be one thing if the headset stopped responding or got noisy like the 640, but it hangs up. I cannot tolerate that because my clients are affected. The JX10 is stylish, lightweight and functional. Susan, with Jabra support has been very helpful and sent replacement ear clips when I asked about availability. The LED is bright enough to tell me it's on, but not so bright that it illuminates a room. Charging via USB is a plus, but not as convenient as the pocket charger included with the 640. Call volume is good.

The 640 has the shortest battery life and broadcasts its presence with that oversized LED beacon every few seconds. It screams "Geek!" louder than any other headset I've seen. It is even lighter than the JX10 and has the clearest audio of the three. It feels very secure and comfortable in my ear. It's easy to use and can be recharged with a single AAA battery. I am learning to rely on the 640 because of better audio quality. I have accepted its relatively short talk time as the cost of doing business and I always have a fresh battery for a pocket recharge between calls. When the audio gets noisy, I just hit the cancel button on my Treo and continue the call without a headset. The LED issue is a case for duct tape. It's just too friggin bright.

It's written on Jabra website: "Palm Treo 650 and JabraJX10 are compatible but during an incoming call there is an average 3-4 second delay from the time the phone starts ringing and the ringing is heard in the HS. During this time the call cannot be answered using the Headset".
Has anybody encountered such or even greater delay?

Is there a car charger for the Jabra JX10?

Glen - Yes, the JX10 comes with a USB cable to charge. You can then use the S&C adapter ($9.95) http://shop.treonauts.com/content/accessories/5-19--4.htm to charge in the car.

Cheers, A.

Just purchased a Jabra JX10 from Malcom Distributers. It paired once with my Sprint Treo 650 with the latest Rom update and then would seem to pair, give a beep when call dialed but no sound. If I turn the headset off on my Treo I could not get any sound out of the handset speaker either. It works fine with my Palm Headset but I was looking for better sound quality.

Anyone have a solution???

By the way Malcom Wireless wants a 25% re-stocking charge. "Buyer Beware "

Just got my Jabra -- piece of cake setting up --- works good except in wind I'm discovering.

Question for all you pro's:

Can the Jabra jx10 be used as a speaker to listen to music or audio books and bypass built in speaker?

J3Treo650 - currently a BT headset cannot be used to listen to music or audio books.

However a new software promises to resolve this but it's not quite ready yet. I will naturally write a post about it as soon as I get it to work.

Cheers, A.

ATTN...700W USERS!
As a user of the 700 I went on a mission to find a new BT for my new 700w(which by the way is working flawlessly on the verizon network). It is so hard to pick one after all the research and varied results. So.....I bought them all!
Here's a quicky:
Motorola H700.....
Plasticy constr...soso audio...tons of static..bought two. same results. back it went!
Jabra JX-10.....
Awesome look, incredible audio quality, both in and outgoing,
impossible buttons to operate, ear loop falls off, now the worst...
totally painful to wear for more than 20minutes, made my ear so sore. wish it had an ear bud! Back it went.
NxZen 5500....Not a bad design, super comfy in-ear, awesome outgoing call quality (the best), dreadful incoming audio, OUCH! very harsh. Back it went...
Plantronics 640.....Most comfy by far, best audio in and out, Mrs. couldn't tell when I was switching back and forth bwtween wired and BT. A little static, bad away from phone.....An easy winner on all fronts, its a keeper.Thanks to Best Buy and Comp Usa for their liberal returns policies!!!!!!!!
BTW, pairing with all of these was flawless, except for the Jabra, it would loose sync, and you'd have to re-pair with the 700

I was having trouble getting my Treo 650 to connect with the JX10. It did everything but there was no audio from the JX10.

Jabra instructed I do the following and now it works!!

Thank you for contacting Jabra, North America.

You may need to do a complete reset and re-pair:

1.Turn the JX10 off.
2.Connect the AC charger or USB cable to a power source.
3.Connect the headset for 5 seconds. Disconnect.
4.Remove the headset from the phone Bluetooth menu. If the phone does not show the headset, just go to Step 5.
5.Turn the phone off.
6.Remove the battery (and sim card, if removable), and hold out for 5 seconds.
7.Re-install the battery (and sim card, if applicable) and turn the phone on, but do not touch any settings.
8.Turn the JX10 on by pressing and holding the phone symbol button until you see a blinking blue light. Release the button.
9.Put the headset into pairing mode by pressing down and holding the pairing button until you see a steady blue light. Release the button.
10.Perform the pairing procedure for the phone.

well i liked the jx 10 for as long as i had it...it worked well until it unknowingly fell from my pants pocket and on the street as i got into my car...well to make it worse...i ended up running over it too!!! OUCH!! So the drawback for me was its soo light you can easily loose it and not even know it....so my reccomendation would be the treo headset....half the cost, plus half the guilt if you break it!! Lastly the JX-10 wasnt all that loud...my .02

I just baught the headset from BestBuy. I had the logitech traveler which by the way is a great headset. Not as great as the JX10 in terms of Sound quality but better value I have to say. I wanted to find out for the treo 650 doe anyone know of any software, hardware combination that will allow me to do voice activated dialing from the 650 or is that still just a pipe dream? Anyway to comment on Jabra's tech support I have to say its the worst I have ever, ever come across. I had to call them on a BT800 headset, I wont go into details about the call but if your buying Jabra, dont expect any quality level of support.

I got the JX-10 based on this write-up of it as it sounds like the best for a treo 650 however everyone I speak to on it says I sound like I'm in a tunnel, and it's difficult to understand me - My treo 650 is through Sprint running the latest firmware - someone I work with is using a Sony Ericsson HBH-608 which I tested with my treo, and it works a lot better than the JX-10 - sorry but the JX-10 needs to go back and I will be going with the HBH-608.

I'm unsure if this is the proper place to post this, but I'm trying to find out why my Treo 650, and my Jabra JX10 won't allow for call waiting. Both devices say they are able to use this, but whenever I'm on a call, it rings busy for incoming calls. How can I resolve this?

My Sanyo Sprint phone is not BT compatable, but Jabra makes a BT adapter (A210) for non-BT phones. Will the Jabra JX10 work with this adapter?

I have tried several Bluetooth headsets, including the JX-10. All of them, except the Palm Treo set, were crackling. This was the case on two Treo 650 phones.

Seems to me that the Bluetooth in Palm's Treos are hit and miss. Works for some, not for others. What I have heard from dealers is that the Bluetooth is touch and go.

Finally, which bluetooth headset works best with Sprint 650? I am debating between Jabra JX10 and Motorola H700. Please help asap. Thanks.

I have a BlackBerry 7250 (Verizon) and the Jabra JX10. I had no trouble getting them to pair, but there was no audio. I found by disabling BlueTooth then re-enabling it on the BlackBery after pairing the devices...the Jabra JX10 started to function normally.

THIS PIECE OF JUNK IS CHEAP AND POORLY MADE THE EARCLIP BROKE LEAVING ME TO JUST PUT IN MY EAR THEN IT FALLS OUT AND NOW ITS HAS EVERY SCRATCH AND NIK ON IT. IT FINALLY FELL OUT IN A BOWL OF WATER AND DESTROYED IT $119.00 FOR NOTHING.

I bought my JX10 a few months ago. It paired easily (with the instructions above, thanks daniel!) It's worked fine with no hiccups and the size is perfect. My only problem is that the ear loop just broke yesterday. I called Jabra, told them about it and they are sending three out to me gratus. Those of you complaining about it being fragile, have you looked at it? It's plastic, not steel. Be careful with it. And don't have it unsecured in your ear suspended over a bowl of water. Have fun out there.

Very difficult to initially charge - the plug that charges it can be fit into the ear piece right side up and upside down. You aren't sure which way to plug it in. The arrow on the cord is supposed to be "face down" so you can't see it instead of "face up" - totally counter-intuitive! Then, the device doesn't light up for several minutes after you've connected it. Very confusing - not a well-engineered product. In performance, with my Treo 650 I got a TON of static. Don't know how to fix this, I even hold the phone right next to the ear piece and still get the static. Not satisfied.

I jsut got the JX10 for my Treo 650 and 700 (yes, I have both)...the thing is i was able to pair it with both phones but it still does not work. I can hear the beep when the call gets transfered to the headset but after that, I cannot hear nor can the person I called hear me....its as though there is no audio...
Anyone had that problem?

Well i bought this piece of "art" and through some difficulty, got it to work with my treo 650. Then one day it stopped working! Pairs well but no sound! Tried all the tricks noted above and nothing. Same thing happened with my Razr. Waht the heck is wrong with thing? I have a plantronics 320 and it worked fine but the stupid ear loop broke off. Anybody know how to get that fixed or replaced?

I just bought a JX10 (got it today) and have the same problem as described above. It seems to be paired (the blue light flashes every second, it indicates "connected" on my Treo 700w, etc.), I just can't hear anything nor can the other party hear me. Is there a trick I am missing? Or is the only trick being hoodwinked into buying one of these headsets?

I read your article and I have two questions. One, if it works well in windy conditions? And if not what BT Headsets would you recommended that would be able to reduce the wind. Thanks.

I just got the JX10 from Amazon and it pairs up easily with the Treo 700P (after charging it for at least 15 min; couldn't initially pair after only 5 min of charging). However does anyone else notice how loud the headset ring is? Can't seem to adjust it.... Otherwise, so far, works quite well.

Has anyone tried the Plantronics 645 for their Treo 700w??? I know some of you have tried the 640, but is there a difference between the 2, besides the dsp???

I had to respond to the Jabra JX10 / Treo 650 Audio Issue!

What I found is that when turning on the JX10 one tends to hold the power button on for several second untill the blue light is constant and not flashing - THIS WILL NOT WORK!

Because all other BT devices require a several second hold down of the power button in order to get a red/blue flashing indicator one tends to do the same with the JX10 - this is not neccessary!

You only need to hold the power button down momentarily and you will see the Blue Indicator come on right away - THIS IS WHEN YOU GET YOUR TREO TO "SEARCH" FOR THE JX10!

If you continue to hold down the power button the blue light does go off and if you continue to hold it it will come on steadily again - THIS WILL NOT ALLOW AUDIO PAIRING - ONLY DEVICE PAIRING!

I hope this helps someone.

Regards
Steve

So far i'm not impressed with the jx10 paired with my treo 700p. It loses connection with my 700p, i hear crackling and static in the ear piece whenever it's not 2 feet from the unit...even on my belt clip i get static. (wheres the 33 feet of range???) and everyone says i sound really far away, like i'm in a hole or a tunnel.

i'm going to give it the benefit of the doubt and try it for another day or two before sending it back. (i already swapped it because i thought it was the unit).

any help or advice out there on the unit OR what the best unit for the treo 700p is?

Okay, I have to chime in. I actually posted most of this elsewhere some time ago, but....

After trying multiple headsets with my 650 (Verizon), the best one I've found so far is the Scala 500. It fits comfortably and securely, has no pairing problems (w/the 650 at least) and the sound is fine. Plus you have the option of using the over-ear hook, which unlike many is actually bendable, or you can switch the hook out for a clip and attach it to the arm on a pair of glasses. And if you're concerned about losing it, you have the option of a belt clip holster, or a lanyard.

One recent caveat, however. Since I upgraded to the 700p, I have had some issues regarding calls not getting auto-switched to the Scala.

Happy Treo-ing!

I am using the JX10 with my 700p, and so far I am not particularly impressed. I have no pairing issues, it seems to connect flawlessly every time, but even with the incoming audio being fairly clear, the outgoing audio can be unusable. About one out of three calls with the headset results in outgoing audio that sounds like I'm underwater (thats what I've been told). I can resolve this by shutting down the headset and restarting it, but obviously that's not what I spent $100 for... I have no idea whether the issue is with the headset or the phone though.

On a side note, I've found that the older Jabra eargels fit this headset perfectly (just remove the rubber ring on the earpiece). No need for the hook (which I couldn't stand), and it removes just enough high end to eliminate the annoying hiss inherent to this headset too. I don't know why they aren't included with the headset. It's so small, the hook is really overkill.

My favorite so far is the Motorola H700, but I haven't tried the Jabra, yet. I'm pleased with the H700 having such a good microphone, i can whisper and be heard more clearly that if I'm just using the builting mic.

Ok i need some advice. I bought this headset. I have been using it for 2 months. I love the style, i love the look, i love how light it is, how quick it connects, the volume... but it picks up EVERY back ground noise around me. For that reason it stinks. I need a headset that works great with the Treo but will filter out Background noise... is there such a beast????

thanks

I love the size and design of the JX10 that I just purchased, but I am having a problem connecting it with my Treo 650. I have no problems pairing it with the handset, but when I call my voicemail, I hear an initial beep that the headset has picked up the call, but then can't hear my voicemail options. Has anyone else had this problem? Perhaps it's just the headset that I have?

For those of you that have had success with the JX10 but don't like the over ear hook - you can use the jabra gels over the speaker and the BT stays securely and comfortably in your ear.

I bought the Jabra JX10 to use with my Sony Ericsson T610 phone and to Skype with my Macintosh PowerBook.

I've had numerous wired and unwired headsets and this one is great! It was extremely easy to setup and pair with my devices. It has excellent battery life. The sound quality is very good... on both sides of a call. I found it online for $110 with tax and shipping... a good deal.

As for the cheap and breakable ear clip? I hated it instantly, but found a great solution!

I've used Jabra wired EarBoom headsets with some older phones and discovered that the rubber EarGels for those headsets fit on the JX10 earpiece PERFECTLY. All you need to do is cut a hole in the EarGel with an Exacto knife to expose the JX10's speaker to allow for sound transmission.

So, suddenly the JX10 becomes an IN ear headset. It's MUCH quicker and easier to use, is a MUCH better fit and sound transmission is improved greatly. You can buy a package of EarGels (3 gels for each ear in Small-Medium-Large sizes) for about $5 online.

http://www.bestbuy.com/site/olspage.jsp?skuId=5413867&type=product&id=1051826288038

Pick your size, make the cut and you're done! it amazes me that Jabra doesn't sell the JX10 with them!

I recently purchased JX-10 after hearing so much praise about this designer headset.

I am not able to see any difference in voice quality between JX10 and my older (nearly half priced) moto. Outgoing voice quality is just OK but definately not as good as someone claimed here.

Aesthetically, great and fit my ear much better. Downside is earclips which is flimsy and you may soon find it broken.

I have tried 7 different BT headsets including the Jabra JX10, Palm, Sony Ericsson, Plantronics and a handful of Motorola models. I have the same problem using my Treo 650 with all of them: static, which is worse when the phone is on the opposite side as the bt. Can it be me? I have no metal plates in my body, yet I tried the Sony Ericsson and had static with the Treo 650 on the opposite side as the bt and then my friend tried it while I stood there and had no problem. I have yet to find a bt that does not have this problem even when I use the headset on the same side as the 650. HELP!

I like the JX10's sound quality and styling, but found the ear loop to be irritating. My ear loop keeps detaching itself and now won't stay on at all. I am waiting for Jabra customer support to email me back and let me know what my repair/return options are.

I too had problems with the Treo 650, and followed the instructions to a T and reset the phone and all of that. HERE IS WHAT WORKED FOR ME: When the headset is on and the blue light is blinking, hold down the pairing button until the blue light is steady. Not for a long time like the other Jabra headsets require. Maybe for one second, maybe for less. PAY ATTENTION and stare at it. The second it goes solid, let go. If you wait for there to be a pause where the light goes off momentarily and then comes back on solid a solid a second time, THIS WILL NOT WORK. (At least this is the case with me.) THIS IS THE KEY! Now do your regular pairing efforts with your Treo. Bet you'll be hapily surprised! And if so -- write in and tell us!!!

I had a problem with pairing solved when I read Andrew's comment from Christmas day. Thank you. This is the best site!

I just received the Jabra JX10 3 days ago to match with a new Treo 700P. Thus far, no issues with charging the unit or matching to the phone.
Pros: lightweight, good volume control, transmission was clear (BT within 3 feet of the phone) for incoming and outgoing (according to at least 3 people wherein the call duration was at least 15 minutes each) dialogue.
Cons: constant hissing noise (not irritating to me) during a call, no eargel option, picks up background noise although the noise was not worse than the original corded headset.
I was initially concerned about the purchase but found a keeper.

Actually, there is an eargel option. I found a post somewhere else where the user contacted Jabra and Jabra sent out complimentary eargel's for the JX10. I contacted their customer support E-mail address available on their website about this. They asked me to send them my shipping address and 4-5 days later, a complimentary package of eargels arrived.

I have a similar issue with the Jx10 that other people have noted. The headset successfully pairs with my 650, I place a call, see the call transferred to the headset on the display screen - yet no sound? Help?!

Just a heads up for everyone the JX10's i have bought on the internet have not worked well at all! let me explain the first one i bought was at staples and worked very well, perfectly in fact. MY DOG ATE IT. i decided to save some money which has turned into a nightmare the first one i got was on ebay $70.00 what a bargain right ? wrong... although it looks exactly the same, its not, look closely and the first thing you'll notice is the light is clear not fogged, the second is that there is only one ear peirce and you cant mold it to your ear.... the sound wasnt good at, and everyone i talked to said they could hear there voice echo... SO I BOUGHT ANOTHER ONE ONLINE -- mistake ahhhh... it was same one... im out like $400 bucks chasing this thing because if you get the good version which i think is the latest one out, not whatever i was getting you'll be amazed JABRA JX10 IS THE BEST, just buy from a good, and established place that you trust! YOU'LL LOVE IT! --- as for me i'm going back to staples or maybe best buy to get one that i know is the real thing

Hhope this helps someone from making the same mistake i did

The folks at Jabra solved my problem - very quick response also! For those who have had the problem where the headset pairs properly (with Treo 650), you place the call and the call is transferred to the headset but you can't hear anything..... Six steps from Jabra help desk: Both the phone and headset should be fully charged at start - 1)delete the Jabra JX10 from your phone 2)Turn cell phone off completely and remove the battery 3)Put the headset into the charging stand for 10 seconds 4) Remove the headset from the charger 5) Turn headset on and hold pairing button until you have steady blue light 6) Pair headset with the phone. That was easy!

Thanks Jabra for the fast customer support!!

Can ytou help me.....just got my second JX 10 and its been a nightmare. Paired the think with my Sprint Treo 700p.....works fine the first 3 days then no sounds comes out if the ear piece. I can hear the the earpiece is on but no sound from my phone no voices.......it rings when the phone rings but when I click on to talk...nothing. HELP!!!

Guy,

Do a soft reset. That should fix it. If not, hard reset and then hotsync to restore settings. Then re-pair the two.

Bought the JX10 for my Treo650 and thanks to all the advice on this site - it works just fine. GET the eargels - forget the hook - with a little trial and error the fit is great, and no slits needed, either.

I tried this headset and I did love the fact that it was cool and stylish and could charge via the usb cable.

I liked the sound clarity...which I find to the the achilles' heel of many headsets. I could hear clearly and there was enough volume control to my liking. I did find that people couldn't hear me as well...especially outside or in a mall setting. I haven't had this p