Treo 680 Battery Fix
Following my various Treo 680 reviews one issue which continues to elicit regular blog comments and forum threads is the one related to the Treo 680’s battery performance and debates have raged regarding both the cause(s) and possible solution(s).
Having upgraded to the Treo 680 from a Treo 650 I originally considered the ‘cause’ (slightly reduced battery life) to be pretty simple – the 1200mAh Treo 680 battery is 33% smaller than the standard 1800mAh or 50% smaller than the extended 2400mAh Treo 650 batteries – and I therefore recommended ‘solutions’ (battery optimization tips) that were primarily adjustments to certain system settings and preferences (see Treo 680 Battery Review).
However, a few days ago I began to experience the same type of issue that some Treonauts had reported. Namely, my battery indicator was extremely low – at red – but the strange thing is that it stayed at red for over 7 hours with the phone switched on. Clearly my Treo 680 should have powered off within a very short period of time if the battery had indeed reached a ‘critical’ low battery level but it didn’t.
It has therefore emerged that the Treo 680 battery ‘meter’ – not the battery itself or the power consumption of the smartphone – is the real cause and Palm Technical Support has now provided a solution via a very simple ‘battery reset’ [Thanks for the tip Wanderer].
“If you encounter a poor battery life on your Treo 680 and you have to recharge very often even if not using the Phone function, the issue might have been caused by an incorrect first charging of the device.
Please follow the steps below to solve the issue:
1. Connect your Treo to a wall charger.
2. Remove the battery from the Treo and wait for at least one minute.
3. Remove the SIM card from the device and wait for another minute.
4. Put the battery back into the device (without the SIM card) then let your Treo charge for at least 4 to 6 hours and for this duration:
- Do NOT press any key after reinserting the battery.
- Do NOT switch your TREO On or Off either, it will do so automatically after a short time.
- Do NOT enter the SIM card PIN if prompted to do so, just wait!
After this procedure, which can be performed and repeated any time, you will now dispose of the full charging capacity and the display of the remaining battery power will work correctly.”
UPDATE: Thanks to A. Davis for also pointing out the following:
“There's one glaring omission from Palm's instructions. It should be noted that if you have any apps that do anything automatically at boot up you must first disable them!!! For example, I have ChatterEmail set to turn on the radio at initialization. This must be disabled. I also have Soft Reset set to startup GoodLink at boot-up. This too must be disabled.
They tell you NOT to press any buttons or do anything during the 4-6 hour charge. Unfortunately, these auto-starting apps act as button pushers for you. So any app you have that automatically does something at bootup, whether than be to start a program, connect to the network, whatever... completely disable it, then follow the instructions above.”
Because of this, I have modified the instructions so as NOT to put the SIM card back in your Treo before the full 4 to 6 hours charge is complete in order to avoid the phone to turn the radio on at startup.
Hopefully those Treonauts who have been experiencing quick ‘low battery’ performance will be able to regain the full and normal stated battery life after performing this battery reset procedure.
Naturally, ‘power users’ (no pun intended) will like me consider that it’s always best to have a spare 1200mAh Treo 680 battery readily at hand as well.
Treonauts are always the best problem solvers…