Treo A2DP Stereo Motorola S9 Bluetooth Active Headphones Review

i too experienced the problem with sweat causing the headset to malfunction. i have had the s9 for about 2 weeks, used them maybe 10 times and last night when i was running the buttons quit working. the volume seems to be stuck at the lowest level, as they still work, but you can barely hear it in only a silent environment. moto has a new pair on the way--although i had to provide cc number for them to ship first. they wanted me to ship back first and said it was a 3 week affair to get a replacement. unfortunately i will only be able to use the new pair for the subway commute now

The s9 has some problems, i've gone through 3 already,if any kind of moisture gets into the ear piece they will short out. It always seems to be the left side that goes first. The rubber on the earpiece looks like it would keep out moisture but after tearing a pair apart i found that there is only hard plastic with no seal next to the rubber ear cup. It's too bad because the design is cool and sound quality is good but dont get them wet, at all.

I have an S9, i work in a warehouse and sweat for at least 5 hours per day. And after one week i noticed it would start beeping and changing the tracks on my phone without me touching the buttons. Thanks to this forum i see other have had this problem.

I am on my second pair too. Moisture resistant?? Bull...they didn't even put up a fight! All but the phone, and volume down quit functioning. I use them at the gym, running on a treadmill. This happened to my last pair right at about 2 weeks. I do not know what Motorola expect one to do. Not sweat? How hard is it to seal the electrical parts away?? Esp around the ears?
Its a bummer too....cause I like these things (when they work).

I just got the Softic Audio Gateway for my 755P and it streams music easily and without a problem.

I have not got a bluetooth headset yet but am happy with it working with my stereo system.

Just bought a S9. Really love it, so far no problems. Two things to say. First be carefull there are a lot of counterfit S9's out there, Amazon/Ebay is 90% counterfit. Major difference between china ripoffs and Motos OEM is quality and internal design. External examination of ripoffs shows poor quality to carefull examiner, but you have to know what to look for. Check out Moto's web site for more info. Could be some of these problems are from counterfits. That is why Moto will not replace them until they see yours. Second; anybody know how and if the batterys can be replaced by the consumer, and if so how?

Yep Me Too!!!

My S9's volume buttons went berzerk!! One thing though, my lasted about a month and a half before they started acting up. Sad too, like many others, I like the design and they do sound pretty nice. I can't wait to see what motorola will do to improve the headsets flaw. I'm inclined to buy another pair if they "REALLY" make them sweat/water resistant....Ciao!

I've just killed my second pair of S9 in one month. This is definitely NOT for an active user. I have to same button problems. Once you start working out (i.e. running in my case), the buttons just stop and the unit starts doing flaky stuff. I purchased my headsets directly from a AT&T store. It is definitely the design.

Now I'm taking this pair over for a refund.

This is happening to mine also. When I wear my running hat, the sweat gets diverted and the phones last 20 miles (3 hrs +). When I don't wear the hat the sweat penetrates the phones after 20 minutes, depending how long it's been since they last sweated out (i.e. how long they've had to dry out).

I called Moto on Friday and now they won't send a new pair until I send in my existing phones. They said any item that has MSRP over $120 can't be guaranteed by Credit Card to send replacement right away. The floor manager I spoke to said this is a recent policy as they claim to have been taken advantage of in the past...

If you have to send them in like me (on third pair), call them as soon as it shows DELIVERED. Give them the tracking #. I had to kick them in the a** 1 weeks after my first set was with them. If you call them as soon as they receive them, your total turnaround time ~ 1 - 1.5 week. Otherwise they will take their sweet time.

I'm going to try enhancing the waterproofing on this pair...let you know how it goes...

What number did you call? My S9 buttons are totally dead. They make me so mad. I almost got hit by a car the other day jacking around with these things. They said they were for active lifestyles but not even 2 miles into my run and they start beeping and screwing up. I love them but I hate them also.

Yes, the S9 is "sweat resistant": http://www.motorola.com/motoinfo/product/details.jsp?globalObjectId=177

If people keep sending the dead ones back to Moto, they'll eventually get the message.

If not, it's class action lawsuit time...

i am on my 3nd set right now my first s9 lasted 2 days i thought it was just a fluke, but after 2 weeks my 2nd set went out, the sweat definitely shorts out the buttons, Motorola claims that they are sweat proof ya right, hopefully the 3rd set will do better, they are extremely comfortable while running or mountain biking i can wear them for about 2 hours before they start to get irritating, i am spoiled now and cant imagine going back to my old headset, i purchased mine at Verizon and i intend to keep exchanging them for as long as i can, supposedly they have a 1 year warranty, if Motorola doesnt have a fix by then i am sure with slight modification i can get them to last longer, dose anyone else have any other success or failures with them,

I've had similar issues with malfunctions on the s9 after/during using it while working out. I'm currently awaiting my 7th headset and I've only owned them for 6 months. I think the maximum functioning time that I've experienced is 2 weeks tops and probably due to not working out heavily during that period. This last pair only lasted 1 workout. Every time I send it back they tell me that no one else is having this problem and no one else is complaining about them. It's good to see that others are telling them the same thing and hopefully they'll resolve the problem. They refuse to refund me my money since I did not purchase it directly from Motorola. They have started sending me replacements immediately and paying for return shipping on my defective product, but it's still a pain in the ass. The design is so cool and it's fantastic when it works, but this is a very frustrating process. I plan on making them replace them every single time they break until the warantee expires. Even if they have to replace them 20 times.

Hi all,

I am on my third pair of S9's and when I called again to Motorola the rep told me that they arenot aware of this problem. So I filled out a cutomer support form with the problem documented. Please so the same hopefully Motorola will make a revision to the headphones and fix the problem if enough people report it. Even better they will send us the revised S9's as graditude.

Here is the support site address. http://www.store.motorola.com/mot/en/US/adirect/motorola;jsessionid=3B4DAC49792F1E1EF22C3040227E6D47.mot2?cmd=MotoSupport

Thx
Kyle

I ordered two sets of the S9's and neither one will charge?!?! I've tried several chargers and still nothing. When i am pluggiing in the mini usb into the headphones, the led light blinks green once very quickly and thats all I get. Anyone else have this problem? Do you think they are just DOA?

My 2nd set just shorted out after a week (2nd heavy workout). I thought the first was just a fluke, but after the 2nd, I figured I'd try a Google search and found this site. Now I know this is a definite flaw in the design since lots of others are obviously experiencing the same. Of course Moto won't admit there's a problem...that would mean they would need to take them off the shelves and loose lots more money than replacing the ones from people who are very active (probably the minority compared to the whole market of users). Well, at least they're honoring the warranty.

Hi all,
i'm Arnaud from france. I got the same problem with my S9. The 'volume up' button stopped working 2 weeks after i've bought it.
It worked again after 2-3 days time off and complete battery-discharging.
But it's been broken again yesterday.
Sweat proof, Motorola's said ? my A**...

Where the heck can you get replacement ear cups? The Hellomoto service people have no clue. Grrrrr

I purchased my S9's through Verizon and tomorrow I will be returning my third pair since I purchased them one week ago.

At first I thought it was just me since I'm also on my 8th phone in 11 months. :-( Obviously there are some serious design flaws with this product. I hope they fix this issue quickly!

My S9 was doing great for about 1 month. The 'volume up' is not working. i don't know if it was sweat... although it did happen during a lenghty workout. What the hell.... Such a nice design but crappy stability ... everyone is complaining.

Thanks everyone! was just having the "sweat" problem with my headphones and i used a hair dryer to fix it. Must have had some moisture trapped in there. I love these headphones but they definitely have trouble with moisture.

well bought s9 to worl with my nokia 5700.. everything is excellent but i can only hear call in left ear and the mic is not catching my voice very clear?? hearing call only in left ear is it normal?? ot is it supposed to hear on both ears??
thanx

If you read the instructions,it states phone will work in only one ear,so yes that is normal.

My first pair came from eBay for $55. That pair wouldn't charge correctly and had the indicator light issue someone else described. Motorola replaced those and the second pair died during my second run. No sound out of the left side, even after drying them over the lamp overnight. My third pair arrived yesterday and during the first run the volume started malfunctioning.
Bummer.