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Treo 700p and Treo 700w|wx Updaters for Sprint and Verizon

A number of official Palm updaters have become available for Treo 700 owners on both Sprint and Verizon networks.

Enhancements to both the Sprint Treo 700p Update and Verizon Treo 700p Update in this version 1.10 include:

  • Performance improvements to Phone application
  • System improvements to minimize skipping during music playback with Pocket Tunes and eliminate audio delays experienced on some games
  • Performance improvement to minimize delays experienced when loading Blazer browser
  • Support for new daylight savings time legislation, plus a simplified Date/Time preference panel
  • Increased expansion card support including 4GB SD cards and SDHC cards
  • Resolution of certain "wake up" issues that may occur with certain third party push email solutions
  • Improved SMS messages handling to lessen stalling of messages.
  • For customers using Microsoft Exchange Server 2003 with SP 2 and above, an update to VersaMail client now includes an update to Microsoft Exchange ActiveSync which adds Microsoft’s Direct Push Technology for push email, calendar and contacts. Also adding other EAS functionality such as remote wipe, policy support, and global address lookup
  • Bluetooth Connectivity Enhancements:
    • Increases list of supported/compatible Bluetooth wireless car kits, including BMW and Toyota/Lexus
    • Improves overall user experience with supported Bluetooth wireless car kits and headsets (e.g. allow user to manually connect / disconnect to a Bluetooth device)
    • Additional Bluetooth wireless functionality (e.g. audio routing to Bluetooth headset even when wired headset is plugged in)

Verizon Treo 700w|wx Updater (Version 1.22) enhancements include:

  • High-speed dial up networking (DUN) – use your Treo smartphone as a wireless modem for fast web access virtually anywhere1. Supports USB and Bluetooth connections.
  • Advanced audio support (A2DP) – listen to the clear sounds of high-definition audio with new support for Bluetooth stereo headphones.
  • Today Screen enhancements – one-touch access to the Speakerphone and Mute control buttons gives you more freedom than ever.
  • Hands-free enhancements – Drive safely and work more efficiently. Get support for even more Bluetooth carkits and the Palm wired carkit.
  • Abbreviated dialing preferences – save time with the international dialing prefix and abbreviated dialing for campus environments.

Verizon Treo 700wx enhancements include:

  • Updated Registry settings for Bluetooth stereo headphones (A2DP) and Bluetooth Dial-Up Networking (DUN) support.
  • DUN performance improvements.
  • Additional Daylight Savings Time features.

Treonauts always look for the best enhancements

Posted by Andrew on July 17, 2007 at 06:58 AM
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by Brian Stein | Jul 17, 2007 9:09:30 AM

I think you swapped the 700w and 700wx improvements.

by Andrew | Jul 17, 2007 9:37:51 AM

Thanks for letting me know Brian - I've now corrected this.

Cheers, A.

by Allan | Jul 17, 2007 10:27:54 AM

Why is there never a Bell Mobility updater. My 600 from Bell was never upgraded.

by Nigel | Jul 17, 2007 1:28:18 PM

The Sprint page says a blank expansion card is required. Does anyone know why?

I have a 2GB SD card with 1 GB space available. Will this update destroy all the data on my SD card?

I have a spare blank card I could use, but will the update data stay on that SD card, and not be present if I switch back to my original SD card, or any other SD card?

Any info appreciated.

by David | Jul 17, 2007 1:48:08 PM

I wiped my SD card when I updated my Sprint 700p. I didn't have anything important on there, just songs and what not. I did use the card reader on my network connected printer to load up the files for the update. When I would insert it into the printer after, the printer would freeze and I couldn't do anything. I don't know what this would do with a USB connected card reader.

I had to put it back into my Treo (not sure how I prevented it from starting again) and use The Missing Sync to reformat the card.

by Dave Smith | Jul 17, 2007 5:05:07 PM

Ouch this was a mistake..now the phone will not boot up and continues to "search for network".... I wish I never read your information.
Dave Smith

by Byron Todd | Jul 17, 2007 5:22:14 PM

Yay! Just turned my Verizon Wireless Treo into a sometimes functional as a phone but really a brick!

Anything Java starts a nice reset, and anything that uses the data network other than Blazer, Google Maps DIES with a "Data network not available in this area..."

GREAT Job Verizon / Palm / whoever is the moron behind this update.

by Byron Todd | Jul 17, 2007 6:14:16 PM

Strike the "sometimes" from "sometimes functional" - I'm now on my third hard reset trying to get my Treo back to "operational" state... Needless to say - I'm sure that I have lots of fun in store trying to find all of my software to re-install on this device.

This is the worse updater to date. 1.0.6-VZW was just fine compared to this carp.

by Frank | Jul 17, 2007 8:58:51 PM

Too late. I already switched to iPhone. tired of Palm lack of innovation.

by Byron Todd | Jul 17, 2007 9:19:16 PM

If you have any 3rd party apps that access the data network, you should think twice before applying this "update".

After three hard resets, and only HotSync'ing the bare minimum (contacts), I verified that my phone at least functioned. I then used Blazer to go to the Google Maps download site for Treos. Guess what, Google Maps barely functions - timing out and giving "data not available on this network" errors from time to time.

Looks like Palm / Verizon / whoever was responsible for this crap decided to give preferred or blessed status to certain apps for the data network. That means that if you have *any* third party application that accesses the data network, then you're flipping a coin as to whether it will work once you've applied the update.

My recommendation? Keep your existing firmware that works (most of the time!) and don't touch this utter crap designed to kill your software / customizations of your phone.

FWIW, migrating from a 650p to 700p was less painful than what I've been put through with this update.

Treo 650p/700p user since January 2005 - now looking with envy at an iPhone....

by sjsdoc | Jul 17, 2007 11:17:24 PM

I did the upgrade and it takes a good 20-30min if you just leave it alone. I have a LOT of stuff including Softick Audio Gateway, an 8GB card and Ptunes 4 with a Motorola S9. Use wireless sync and more.. was really getting slow. would take up to a min sometimes to come back after pressing red key on my 700p. Now works great. MUCH faster. No delays and almost no skips with Ptunes (I listen to internet radio on bike rides). If you turn off the updater early, you are hosed. I recommend though would hotsync first based on above. Thanks for letting us know about this.

by sjsdoc | Jul 17, 2007 11:20:44 PM

also now sees my 8GB SDHC card without the SDIO hack. Yeah.

by jcl | Jul 19, 2007 12:32:46 AM

Seamless update with marked increase in performance/ speed of access to various programs. Absolutely no problems at all - I was amazed. It's worth the upgrade. It does take a while to perform the upgrade.

Treo 700p on Verizon

by Rafe | Jul 19, 2007 1:51:10 AM

I have a 700p from sprint, I did the new update , it does take at least 30 min but it work, I havent had any problems or reset issues since install and I finally got my hands on a 4 gb sdhc card now i can load all the pics and programs i want on the card but when I try to use my quick install to load my music it doesnt take and i get an uknown error message now I'm not sure if it's cause of the card or what . Its a pny card I normally use sansa.
Any thoughts ?? Anyone??

by Sandra | Jul 19, 2007 11:39:52 AM

BECARE WITH THE 700P UPDATE! Did the update the other night and it fried my phone. Complete erased the OS system. Called Verizon Wireless and the guy told me I wasn't the only one. He'd had many calls. They had to send me a new phone. Old one would just loop over and over again by restarting. Good luck, not sure why.

by Mitchell | Jul 20, 2007 12:26:41 PM

Do not, do not, DO NOT update your Treo. The creeps who came up with this update are SADISTS.

If there is any karma at all, I hope that EVERY SINGLE ONE OF THEIR electronic devices gets dropped in a dirty toilet bowl.

Do NOT use this update.

by Eric | Jul 20, 2007 4:46:41 PM

DO not run the Sprint 700P update!!! I did it on 4 treos I support just fine. Then, tried on 2 other ones and they are now having to be replaced because the firmware just causes the device to keep looping -- resetting. On the "bad" devices, it looked like the SD card-run updater tried to execute its processes twice.

by Eric T | Jul 22, 2007 8:51:02 AM

Updated my 700p on Verizon. Update installed just fine, though it took almost an hour - I read a book while watching and responding. All my applications work as well or better afterward, especially notable being the "fix" of the awful SMS hang-up bug. Blazer does seem to perform better. Epocrates reinstalled automatically and runs fine. Nomad Suite had to be reinstalled, but it's done that before. Google Maps works fine. Recognizes a 4GB SDHC card now. I haven't spent enough time with PTunes to be sure it's better.

Overall, I approached this update with great trepidation, and 3 separate backups of my Palm, but it's worked for me.

by Liberty For ALL! | Jul 25, 2007 9:01:07 PM

When are they going to update the 650 AT&T version to add Exchange connectivity?! Yes, and they are too late, already got an iPhone...

by Tina | Jul 26, 2007 2:15:51 PM

I did the Verizon 700p update on two phones using the SD card install method rather than a hotsync. So far, the only glitch I've run into is the inconsistent data access. On the plus side, it did eliminate my bluetooth issues so I can finally go back to using a wireless headset! And I can now use the 4G SDHC I've had sitting on my desk for months.

Just a note of caution.... When I called Verizon about the network access issue - they told me to talk to Palm since it was "their software that has the glitch".................

by strayduck | Jul 27, 2007 11:44:03 AM

I can't speak for other networks but if you want your Sprint phone updated you basically have two options: (1) Do it yourself if you have a spare SD card and some time on your hands or (2) bring it to an authorized Sprint repair center (not just any Sprint kiosk).

It's kind of sad that the phone can't just update itself. I found the only easy way to be with a bunch of extra accessories. I used Resco Explorer to make a backup of my system to my core SD card that I store my music, photos and other files on. Then I used the Palm phone itself to format a second SD card for use with the update (Macs Disk Utility won't format to FAT like the palm does. While that may not be mandatory I don't like to take any chances).

Thank goodness for Resco as I was one of the "early adopters" and downloaded the first version of this updater from palm.com which bricked my phone. The Sprint rep I talked to said that there were two public versions of this software and the first one had problems and had been replaced (same link) with a patched version.

They FedExed me a brand new phone overnight which didn't have the update so I got a second chance to roll the dice. The updated version worked like a charm and Resco Explorer restored all of my add-on programs and data without a hitch.

So far the performance updates haven't been dramatic but now when listening to music there is an audible tone when the network drops out and comes back on (which obviously happens a lot when you live in a city with an underground subway). The whole system does seem to lag a bit less, but like I say, nothing that made me say "wow".

Seems a lot like a half-hearted patch to me -- kind of like when Apple tried to make OS 9.x more stable when they really just needed to get on with their OS X transition. In other words: Palm has got to light a fire under their a** and get their linux OS out there before it's too late. Whoops, already is -- it's the iPhone and all we need now is for it to be available on Sprint.

by Crypto314 | Jul 27, 2007 11:57:24 AM

Well must be the installer??? LOL I just updated my 700W Verizon with no problems. I also just let it run its course and did not interrupt it. Everything runs good, but the only thing I have noticed that changed so far is the phone screen. There is now two new buttons on the screen while I am in a call, a speakerphone button and a mute. I like it.

by jcl | Aug 5, 2007 12:00:52 PM

Don't do it! I posted earlier (see above). I thought it was working well, until my Treo 700p from Verizon started the reset loop every 30 minutes or so! It would reset spontaneously, most often in the most inopportune times such as while looking up something, reading e-mail, or in the middle of a call!

Called Verizon, and they are sending me a refurbished unit - without much ado! Seems like they already are well aware of the problem. Now I have to re-install everything. A waste of my time (again).

Bottom line: don't apply the update.

Treo 700p on Verizon

by jcl | Aug 18, 2007 5:37:56 PM

Do the update! Why? Because it will "kill" your phone and bring it to "reset oblivion".

Here's the best part: You then call Verizon and they will send you a new "refurbished" phone (which looks and acts like new). It's as if they KNEW this would be a problem, and they asked no questions before offering me a new phone free of charge. The new phone will have the latest and most stable firmware, and your phone will be so much more stable and faster!

Final analysis: I am glad I did the upgrade, because now I have a new phone that is better and more stable.

Treo 700p on Verizon

by Katherine | Oct 3, 2007 3:39:17 PM

Please--DO NOT under ANY circumstances do this update!!!!

I had forgotten about it, but recently decided I should go ahead and do the update. Normally I do some searching before messing with my firmware, to make sure there are no known issues, but this time I failed to do that. I am paying the price now. The phone is completely borked and in continual restart mode. Sprint won't help because they say it is Palm's fault. Can't argue with that. Palm is sending me a new phone but I will have to wait at LEAST two business days, which means two days without my customers being able to contact me. Ridiculous!

This is completely INEXCUSABLE. There is NO REASON that this update should still be available for installation when it's a known phone-frying issue. FIX YOUR UPDATES, PALM!!! It is RIDICULOUS that this update is still up several months later!

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