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Treo Pro Now Official

Palm Finally Unveils Ultraslim New Treo Pro With Official Picture & Video + More Info From New York Times

UPDATE: I have just received an email from Palm both in the US and the UK letting me know about the official announcement of the Palm Treo Pro which will be will be available in September in Europe through Vodafone (from free to EUR 399 with contract) and O2 (pricing is available from O2 direct sales and online business stores), and in Australia through Telstra (from free with contract).

Treo Treo by Palm

The Treo Pro will also be available in the United States in the fall through the Palm online store as well as select Internet, retail and enterprise resellers for a suggested retail price of $549. The U.S. version is unlocked and unsubsidized, giving end users the flexibility to simply insert their existing active SIM card and immediately start using their Treo Pro without a new contract.  [Note: It is also expected that AT&T will carry the new Treo Pro but nothing official yet.]

Treo Pro Images

Following the Treo Pro Images & Specifications that we saw on Monday, for a brief moment yesterday Palm issued an official press release announcing its absolutely gorgeous new Treo Pro smartphone along with the first official picture below of the device as well as a short demonstration video.  Within minutes though all of this information was promptly removed (again)…

Palm Treo Pro

The press release included a short product description posted along the image and video at the TheNewsMarket.com but said little more than: "Palm has unveiled a new mobile device, the Treo Pro smartphone.  The new phone features a one-touch Wi-Fi button, GPS, Windows Mobile 6.1 and a high-resolution flush color touch screen.  Available video includes the Treo Pro smartphone and Palm headquarters."

Treo Pro ad

Having said this, the video of the Treo Pro in action did contain a few interesting images (screenshots below) showing this smartphone making a call and demonstrating its slickness and slimness in your hand.

 Treo Pro - Screen Treo Pro - Ultraslim

Additionally, it’s clear that Palm will push the mapping and GPS navigation capabilities of the Treo Pro (rumoured to include an internal GPS receiver) with Google Maps and the bundled Telenav software.

 Treo Pro - Google Maps Treo Pro - Telenav

We also get a chance to see the Treo Pro using its 2.0 megapixel camera to take a picture outdoors and finally we also get to see the latest call screen on this Windows Mobile smartphone which now includes dedicated on-screen buttons for Speaker On, Mute, Hold as well as direct access to Note, Contacts and Unlock.

 Treo Pro - Camera Treo Pro - Call Screen

As I mentioned earlier, now that Palm has made the Treo Pro 100% official it’s interesting to see The New York Times today confirm that: “On Wednesday, [Jon Rubinstein] and Ed Colligan, Palm’s chief executive, will announce the debut of a new smartphone primarily for business customers — the Treo Pro.”  This smartphone will also set a new trend for Palm as the company is “scrapping the use of numbers in product names”.

UPDATE2: Here is the official very cool Treo Pro video from Palm


Additionally, thanks to the article we find out that “the Treo Pro’s packaging was modernized.  It looks surprisingly (or maybe not so) like the jewel-box-size package Apple used for the iPhone”.  You can see this cool new packaging pictured below as well as at minute 1:58 in the above video.

Treo Pro - New Packaging

I also liked the quote by Richard Wong, a venture capitalist at Accel Partners in Palo Alto, who said, “Just when you count them [Palm] out, they do something interesting.”  This was certainly true with the Centro and it looks like the same will happen with the Treo Pro!

Palm Market Share 2008

The NYTimes article also includes a rather interesting chart (above) mapping the current US market share of top smartphone manufacturers by “Smartphones In Use” where you can clearly appreciate the decline that Palm has suffered over the past two years – particularly following the introduction of Apple’s iPhone.

Finally, given the fact that the design and looks of the Treo Pro are already causing quite a stir across the web I’m naturally curious to hear how you feel about it.  Please take a moment to cast your vote below and let your fellow Treonauts know if this latest Palm smartphone is hot or not.

New Palm Treo Pro

Is the Treo Pro hot or not?    Treo-Pro

Super Hot
Very Hot
  Current Results

UPDATE3: Separately, for those who are only now finding out about this latest Treo Pro smartphone from Palm here is the lowdown…

Treo Pro Specs

Quick Facts:

  • Touchscreen and full keyboard
  • Microsoft Windows Mobile 6.1 Professional Edition
  • Outlook email with Microsoft Direct Push Technology
    and HTML support
  • High-speed data with UMTS/HSDPA
  • High-capacity, removable battery
  • Instant-on Wi-Fi button
  • GPS for navigation, turn-by-turn directions, and local search
  • Microsoft Office Outlook Mobile for Contacts, Calendar,
    and Tasks
  • Edit native Microsoft Word and Excel documents4
  • Open and view PowerPoint, PDF, and ZIP files
  • Use Internet Explorer Mobile to search the web fast
  • Functions as a high-speed modem for your laptop
  • Personal email including Hotmail, Yahoo!, and Gmail
  • Chat-style view for SMS and MMS
  • Windows Media Player Mobile for audio and video
  • 2.0 megapixel camera with video capture


  • Platform: Windows Mobile 6.1 Professional Edition
  • Processor: Qualcomm MSM7201 400MHz
  • Display: 320x320 transflective color TFT touchscreen
              Tri-band UMTS — 850MHz, 1900MHz, 2100MHz
              Quad-band GSM — 850/900/1800/1900
  • Wi-Fi: 802.11b/g with WPA, WPA2, and 801.1x authentication
  • GPS: Built-in GPS (standalone and assisted)
  • Bluetooth wireless technology: Version 2.0 + Enhanced data rate (with Stereo Bluetooth capabilities)
  • Memory: 256MB storage (100MB user available), 128MB RAM
  • Camera: 2.0 megapixels, up to 8x digital zoom and video capture
  • Battery: Removable, rechargeable 1500mAh lithium-ion battery (up to 5.0 hours talk time and up to 250 hours standby)
  • Expansion: microSD cards (up to 32GB supported)
  • Connector: MicroUSB 2.0 for synchronization and charging
  • Audio: 3.5mm stereo headset jack
  • Dimensions: 2.36” (W) x 4.49” (L) x 0.53” (D); weighs 4.69 oz
             60mm (W) x 113mm (L) x 14mm (D); weighs 132 grams

To put some of the above specifications in perspective, compared to the iPhone the Treo Pro is almost exactly the same thickness (only 1.7mm difference) and weight.  The major benefit though is that the Treo Pro benefits from a removable high-capacity battery (5 hours talk time is great!) and also easy memory expansion via microSD cards.  The new digital camera with 8x digital zoom and video capture is also a nice plus. 

Most people already agree that based on looks and specifications the Treo Pro is proving to be a real beauty!

Palm Seeks Path in Smartphone Jungle [New York Times]
The Treo Pro makes its video debut [Engadget]
Palm Accidentally Outs The Treo Pro. Again. [InformationWeek]

Treonauts are always super hot

Posted by Andrew on August 20, 2008 at 08:21 AM

Treo Pro

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by Paul Miller | Aug 20, 2008 9:08:19 AM

I have a Treo 650 with Cingular AT&T and it runs on the Edge network, slowwwww.
I have been holding off getting a new one until they re-do the Treo OS rather than Windows. Do you feel this is a wise decision, as I have learned most commands under this system??
Your thoughts please.
Paul Miller

by Craig | Aug 20, 2008 9:25:34 AM

Its so close that clove.co.uk, have it listed as pre-order even though the actual launch has not been confirmed yet....

by Elam | Aug 20, 2008 9:51:42 AM

GOOD LOOKING HARDWARE...but - Windows Mobile....yawn.... next.

by Andrew | Aug 20, 2008 10:07:45 AM

Paul - like you, I and millions of Treonauts will soon need to decide which new OS to choose. The NOVA OS (when released in 2009) or Windows Mobile.

There isn't an easy answer. I absolutely love the Palm OS but there is no doubt that Windows Mobile has improved significantly over the last couple of years and it should get even better in 2009.

I know that I will have a difficult choice to make when I get my Treo Pro and decide whether I stick to my Centro or make it my daily smartphone. I wont' know for sure until I get one in my hands.

For now at least I think that the Treo Pro will be a dream come true for those Treonauts who have already made the decision to switch to Windows Mobile or for those who have been using this OS from other manufacturers.

Having said this, the choice of Treo Pro will now be particularly appealing for the enterprise market wishing to reduce their dependance (and costs) with RIM.

Cheers, A.

by Dan | Aug 20, 2008 10:44:41 AM

Ibid. I fondly remember my first Palm V. I've been milking the last mile out of my 650. Its been a solid companion, but if this phone is as good as it looks, I'm gonna make the switch. I cannot believe that 6.1 is going to be worse than my 3 year old Palm OS.

by Easy Choice | Aug 20, 2008 11:07:40 AM

Windows sucks.

by Rick | Aug 20, 2008 12:57:25 PM

Hi Andrew,
Thank you for the write up. The Treo Pro looks great. I am a US T-mobile customer and was wondering if the Treo Pro will be compatible with the US T-Mo 3G network which runs on a 1700/2100 Mhz frequency? I know the specs for the Treo-Pro says it is a tri-band 850/1900/2100Mhz but do you need the 1700Mhz spectrum also to run on T-mobile's 3G network?

Thank you,

by Trevor | Aug 20, 2008 12:58:58 PM

Also something else that was not mentioned here yet, there is no CD that comes in the device packaging, everything is on the Treo itself, so when you plug the USB Sync cable into your PC, it literally shows up as a virtual CDROM and begins to search for and load the software you need, if you already have ActiveSync installed it notices that as well.

Also, dont expect AT&T to pickup this phone.

My 2 cents

by comiken | Aug 20, 2008 1:27:15 PM

"Windows Sucks"? That's it? have you tried the new Windows 6.1? OS' improve. I don't own one but have two friends who do. I play with the 5 and 6.1 There is a HUGE difference in performance and stability.

by Andrew | Aug 20, 2008 1:48:45 PM

Rick - you will be able to use the Treo Pro with T-Mobile and any other GSM network (over 600) worldwide.

Trevor - for now there certainly isn't any indication about AT&T but it just would make a lot of sense for them to carry this terrific new smartphone. We'll just have to wait and see.

comiken - agreed, WinMo may not (yet) be my favourite OS but it continues to get much better.

Cheers, A.

by Charles S. | Aug 20, 2008 1:50:30 PM

Any potential word on when this beast may come to Sprint?

I too am waiting for the next gen Palm OS Nova to come out (even a glimpse!) to make a solid decision on my next phone. I currently have the Centro, and besides its atrociously low battery life, it's a pretty solid phone and perhaps the last of the line of oldskool Palm OS devices.

I very much like this Treo Pro look and functionality set, and just from that I'm pretty much ready to purchase...with the last decision whether to convert to Windows Mobile or be wowed by Palm Nova.

It would seem this is the popular opinion (at least for those who might even consider Windows).


by Jack | Aug 20, 2008 2:03:23 PM


I agree with you, 100%. A year ago I too would have said "Windows sucks". I hated the Mogul and its awful laggy slowness. However, I decided to give the Treo 800w a try due to the specs on the device, and all I can say is "wow". WM 6.1 is such a huge improvement, and with Palm's personal tweaks and beefy hardware (along with the real hardware 3d accelerator) the 800w is a snappy device. And WinMo has become so powerful, I am a happy convert now, and those who know me will tell you that is a big change in attitude indeed.

by Rick | Aug 20, 2008 2:53:52 PM

Hi Andrew,

Thanks for the response. I was actually wondering if the Treo-Pro will be able to access T-mobile USA's new 3G network (not just EDGE)?

Thank you,

by shakfoo | Aug 20, 2008 4:34:32 PM

nice phone - finally, I feel proud to have stood by my treo 600 and 680 in the face of iphone releases and blackberry releases. But the price is outrageous at $549!!! Once again I am continually disappointed by Palm. For this price I can buy both an iphone and a bold. The Pro doesn't have that much more functionality over the Bold to demand such a high price. I'm so angry!

by PiggyGirl | Aug 20, 2008 4:48:41 PM

This would be very hot if Palm hadn't just given Sprint an ugly one (800). At this point, I don't think I like Palm much at all.

by 2bithacker | Aug 20, 2008 6:34:20 PM

I'll be sticking with my 755p till they come out with something new that is both on Verizon Wireless and able to run my legacy Palm OS apps. Or until someone comes out with an Android phone that has a PalmOS emulator... :)

by eunix | Aug 20, 2008 6:49:43 PM

What about the people that got sucked into the Treo 700w/wx nightmare. First and under powered phone (w) and then stuck with WM5 on the wx still riddled with problems that neither the phone vendor nor palm seem to want to fix.

I will admit that the new Pro looks nice but the keyboard is too Centro like. Instead of improving the keyboard like the blackberry, they keep getting smaller. I am sorry but that small keyboard is not suitable for business use where a person may need to type replies to text and email messages fast.

The best keyboard for small devices was on the old Blackberry 600/650. It was the ease of use and the tactile feel that earned them the name crackberry.

I don't know about the rest of you but I don't like spending $400.00 every couple of years for a phone. I am almost ready to go back to a phone a laptop and a PDA or just make the move to the IPhone 3G. At least is appears to be going in an upward direction and not rewarming the same old crap.


by George | Aug 20, 2008 8:28:25 PM

PiggyGirl is spot on!!! Why would Palm insult Sprint users so much with the 800, when the Pro was SO close to ready? And Verizon is right behind them in the insult line.

A different question for Andrew. Is the US (plus S Korea) the largest market for Palm, or does the rest of the world overshadow us? If, like I suspect, we ARE their largest market, then WHY the H#LL do they fall into the trap of making the hottest phone for the inferior standard (GSM)?!?!?!?

AT&T service absolutely SUCKS in the southeast, unless you live in a MAJOR metropolitan area (ATL, Miami, Nashville, Dallas, that's probably it!)! ...and don't even MENTION TMobile. What a joke they are as far as reception goes! D@mnit Palm! make the better devices for CDMA!!!! That's the standard in THIS country that works the best!

by JW | Aug 21, 2008 12:00:25 AM

I like the device and I hope that comes to ATT. Not had a problem with drops on ATT and I have worked in remote areas that couldn't even get analog...

by Chan | Aug 21, 2008 12:25:47 AM

Palm is teasing us and a shame on Plam. I wonder why Treo 800w and now Pro? I have been waiting years for my T650 replacement. Plam is yet to give me one. Win Mobile is now better but I don't wanna go in that direction, neither with Apple yet.

If you hear me Palm, I like the Treo 800w keyboard and the non glossy finish combined with the Treo Pro design in the next Palm OS Treo. Still Treo Pro is good if came in Palm OS. Palm may better say that whether you are getting us the new Palm OS or not. Most didn't waited this far and went with HTC, Apple and BB. I will do the same at the end of this year if Palm doesn't deliver. Period.

This is off topic but may be relevant to George only,

No offense but, it is absolutely wrong you say that GSM is a inferior standard. When you guys in US started SMS for sure?

We've been doing it for over a decade now in Asia and Europe. Initially SMS was the first mobile revolution for mobile data consumption. Push news, banking, polls all that was possible in the pre-smartphone era because of the GSM standard!

Other than the lack of my tech know how, all GSM users experience far superior battery life, higher data rate and smaller sized devices because of GSM. US had a hard time adopting all that and CDMA is copying all that a DECADE LATER!:-)

If your point is valid, then, why on earth Apple made iPhone GSM only? Is that Apple will go with a technology which is inferior?

For the record here we've been using CDMA to replace centuries old land phone line connection. You see, finally cutting the Alex Graham Bell's wire. Those just getting SMS and data links on far with US CDMA advances! Not mobiles, our land lines networks are comparable to US mobile networks!

Actually those guys do their (side) business of setting up their land line replacement phone networks using the cheap CDMA network switches available which are either pulling off from few US like CDMA users or from the ones who go out of business CDMA mobile switch makers due to the GSM dominance:-)

For GSM other than initial voice, GPRS we had
1. SMS form the beginning
2. 7.2 Mbps HSDPA datalinks for over three years now

US users are just experiencing those. Therefore the above mention network problems since US network providers are just rolling out it and new to the technology.


Best Regards,
Colombo, Sri Lanka.

by Randy Wilson | Aug 21, 2008 12:06:02 PM

I love the Palm OS, I have had phone with the Window OS but I am a solid believer in the Palm. Will the new Pro come out with a Palm OS option, and also a unlocked version

by R. Miller | Aug 21, 2008 5:53:56 PM

I have a Treo 650p with Sprint. I resisted the urge to trade up to a 755p because the benefits weren't worth the extra cost, plus I was waiting for Wi-Fi.

I eagerly awaited the 800w debut and was sorely disappointed. I wasn't a Palm OS snob, but I simply HATED Windows Mobile. It took longer to do everything. The 800 also didn't feel as good in my hand. The demo model was "tore up". I know that they get a lot of rough handling, but it shouldn't be that bad after just two days in the store.

I've got an incredibly good plan with Sprint - so good that they've been trying to offer me other plans to abandon it. The new packages are so damned expensive (all carriers), I'm beginning to wonder why ANYONE has a cell phone. $200 for a two-line family plan with 800 minutes? I'm paying less than half that and I still think I'm paying too much.

My internet speeds seem to be slowing down. Anyone think that Sprint is deliberately slowing down internet access on older phones or plans in order to sell new products and plans?

by Brian Sims | Aug 21, 2008 6:09:19 PM

I hate to rain on this parade, but other tech media reports that the Treo Pro is only going to be available unlocked, at $549. Apparently AT&T doesn't think it is "hot" enough to subsidize, and neither does T-Mobile. At a $549 price point the Treo Pro is going nowhere.

by Economist | Aug 21, 2008 6:53:14 PM

Thanks for the reality check on the phone Brian, but please cancel your membership in the club of people who use the word "price point" when they really mean "price"

A "price point" is a price at which there is a high price elasticity of demand just above that price and a low price elasticity of demand just below that price. A demand curve has many price points, and changes in supply settle at price points because they are stable equillibria.

If you don't understand what I just said, then it's best never to use the term "price point" ever again.

When I hear a salesman ask, "What's your price point?" I want to strangle them. What they're really asking is, "What's the maximum amount you are willing to pay so I can extract that much from you?"

by LeeD | Aug 22, 2008 12:46:02 AM

I'm in the group that isn't doesn't care for WindowsMobile OS. After numerous frustrations with my Treo 650, I tried Windows, and tried to like it, but stayed with palm for a 755p.

Because I use it primarily for business, email, scheduler, phone book, and business notes, the iphone just doesn't cut it.

I've also tried and tried to like the blackberry, but I need my touch screen. Now it does have it, and it's become more attractive lately. If I'm going to be forced to change OS, and dump all the software applications I've had, it will probably be to a Blackberry.

Looking forward to a more powerful, more reliable, for business, Palm OS phone.

A business tool that justifies it's return on investment, is a good investment. Whether it's a $600 phone for you, x10+ for your employees, or a $60k IT hardware purchase. It's all relative. I think Palm made a good move in selling the phone unlocked. It's a more global economy now and having the flexability of an unlocked phone saves you money from buying an additional $400+ phone in a foreign country.

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