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Palm Pre Pre-view

Official User Guide, Fact Sheet, Features Guide, Getting Started Guide & Full Videos For Sprint Palm Pre Leaked


As we get closer and closer to the official Palm Pre release date of Saturday, June 6th it should not be too surprising that more and more leaks are appearing almost daily.

The last two most interesting leaks include on the one hand the full PDF versions of the Official User Guide, Fact Sheet, Features Guide & Getting Started Guide while on the other hand someone with access to a Palm Pre emulator has provided us with 22 in-depth videos of this amazing smartphone in action.

Palm Pre Fact Sheet
Here below you’ll find an overview of the features, capabilities, battery life, what is in the box and accessories for the Palm Pre.

Features – Activation: Supports Hands Free Activation

Features – Hardware:

  • Vibrant 3.1-inch touchscreen, with 24-bit color, Resolution: 320 x 480 HVGA and User-adjustable brightness
    •  The first Palm smartphone with a much welcomed rectangular screen instead of square which should make it that much easier and more fun to work and play.  At the same time, unlike the BlackBerry, the Palm Pre has a full touchscreen which has now been enhanced with “capacitive” technology.
  • Size: 3.9 in. x 2.3 in. x 0.67 in. (100.5mm x 59.5mm x 16.95mm) 4.76 ounces (135 grams)
    •  Small, light yet powerful – the perfect combination…
  • Sprint Mobile Broadband with Power Vision Rev A
    •  There’s no point having an always-connected smartphone if you can’t have a great 3G data connectivity.  Sprint delivers with its ultra-fast wireless network.
  • Wi-Fi 802.11 b/g with WPA, WPA2, WEP, 802.1x authentication
    •  It’s now a given that high-end smartphones must include WiFi and the Palm pre is not the exception.
  • Full QWERTY keyboard Touch Screen navigation
    •  Time and time again I have said that the biggest flaw of the iPhone is its lack of a physical keyboard – a flaw that the Palm Pre resolutely does not suffer from.
  • Sensors for Ambient light, Accelerometer, and Proximity
  • Bluetooth wireless technology 2.1 + EDR with A2DP (stereo Bluetooth) support Profiles: HSP (Headset Profile), HFP 1.5 (Hands Free Profile), PAN (Personal Area Networking), stereo audio streaming (A2DP, AVRCP) Voice dialing: over Bluetooth wireless.
    •  Thankfully the Palm Pre delivers virtually all great wireless functionalities that Bluetooth provides.
  • Autonomous and Simultaneous GPS using Sprint Navigation for turn by turn directions, and points of interest searches
    •  Having built-in GPS is not only ultra-convenient but with Sprint’s Everything Plans it also happens to be completely free…
  • Speakerphone
    •  Whether it’s to speak handsfree or to listen to music a speakerphone will always be most welcome…
  • Dual-band MSM6801A processor TI OMAP 3430 processor
    •  I haven’t yet had a chance to properly play with a Palm Pre but all comments thus far point to an ultrafast experience supported by this high-end processor.
  • Camera: Built-In 3.0 megapixels (1600x1200), LED flash with extended depth of field, Autoexposure, Auto-white balance, Geotagging
    •  We’ll have to wait and see what picture quality is like but nobody can deny that have a 3.0 MP camera with flash as well as geotagging is a rather robust solution.
  • 8GB (7GB user available), USB mass storage support and No MicroSD Card Slot
    •  It’s true that I would very much have liked to have a microSDHC slot on the Palm Pre – particularly as it “only” has 8GB – but overall it’s not too shabby.
  • Removable rechargeable 1150mAh Li-Ion battery provides up to 5 hours continuous talk time in digital mode and 250 hours stand by time that Charges over USB
    •  It may seem pretty obvious that your smartphone should have a removable battery but again this is something the iPhone doesn’t offer.  Additionally, 5 hours of talk time is at the upper end of my expectations.
  • microUSB connector with USB 2.0 Hi-Speed
    •  I really like the fact that Palm has forgone the use of proprietary connectors and instead chosen to use a standard microUSB format for which you can easily find cables and chargers.
  • 3.5mm Stereo Headset connector
    •  There was a time when having a 2.5mm connector was considered standard but thankfully the Palm Pre opts for the much more convenient 3.5mm.

Features – Software:

Palm webOS

  • Document Viewers (DOC, XLS, PPT, PDF) that allows you to view Microsoft Excel, PowerPoint Word
  • Phone As Modem capable Via Bluetooth (Only special pricing can add PAM attachable)
  • Downloadable Applications from the Palm Application Store
  • Customizable Ring Tones
  • Customizable Photo Caller ID
  • Calculator (basic/advanced)
  • Calendar
  • Contacts
  • Camera
  • Messaging; Email, SMS, MMS and IM
  • Microsoft® Exchange ActiveSync® capable
  • Sprint Navigation (Autonomous GPS & Simultaneous GPS used with a voice call)
  • Sprint TV
  • Amazon Music Store
  • Image Formats GIF, JPG, BMP, PNG, XBM, WBMP, MP3
  • Video Formats WMV
  • Audio Formats WAV, WMA, MP3
  • Ringer Types Supported MIDI, QCELP, MP3, AAC, AAC+, Video Ringer & Voice

System Requirements:

  • Windows XP Service Pack 2,
  • Windows Vista (32-bit version only)
  • MAC OsX


  • Digital Dual Band
  • PDA/Palm WebOs
  • Power Vision (High Speed Data) / Vision (3G Data)
  • Camera (pictures only) with MMS support at launch
  • Multimedia
  • Downloads (Palm App Catalog)
  • WLNP = Y
  • MMS, SMS, IM
  • GPS-E911
  • TTY

Battery Life
IMPORTANT NOTE: Battery life depends on individual use. Consumption factors include signal strength, speakerphone use, and use of wireless features. In addition, talk time is slightly lower when roaming on the cellular 800 MHz band.

What is in the box:

  • Palm Pre
  • Removable Lithium Ion (Li-Ion) Battery (1150 mAh)
  • AC travel charger w/adapter
  • MicroUSB sync cable
  • Carrying Case
  • Stereo Headset
  • Features Guide
  • Get Started Guide

Palm Pre Videos


If you just can’t wait to experience what it might feel like to own a Palm Pre then you will be delighted to be able to take a rather nice in-depth video tour of the device split in 22 chapters.  Among others you’ll be able to see how the Browser, Universal Search, Google Maps, Messaging & Copy/Paste work.

Palm Pre Documents for All [via Sprint Gurus Forums]
User Guide, Fact Sheet, Features GuideGetting Started Guide
Palm Pre Videos [via PalmPreForumDotOrg]

Preonauts are always full of features

Posted by Andrew on May 27, 2009 at 12:44 PM

Palm Pre

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by Ron | May 27, 2009 1:02:34 PM

Wait a minute, "Whether it’s to speak handsfree or to listen to music again something as basic as speakerphone is not even available on the iPhone…" - what? The iPhone, at least the original iPhone I have, has speakerphone (given, it's not a very good one). Anyways, Andrew, I know you're going to have a great review of the Pre before it even hits shelves. I'm very interested in knowing the quality of the speakerphone and the standard headset speaker. I may have slightly bad hearing but I have trouble hearing on my iPhone unless there's practically 0 ambient noise. So basically, please don't forget to review the phone aspects of the device =). Thanks!

by Andrew | May 27, 2009 1:17:07 PM

@Ron - Ooops... Corrected my mistake about the speakerphone...

I'm hoping that I'll have my full review wrapped up just before the Palm Pre launch and I will naturally take a very close look at its performance as just a simple "phone".

Cheers, A.

by tgwaste | May 27, 2009 2:01:27 PM

Dual-band MSM6801A processor TI OMAP 3430

What does this actually MEAN?

Whats the actual processor speed?

by M | May 27, 2009 3:07:24 PM

Any final word on whether the new OS will be compatible with the old OS?

by Darlene | May 27, 2009 4:17:18 PM

Watch your plan. It has to change with Sprint if you are going with the PRE. I have two phones and one Treo on my plan. The two phones my parents use for telephone calls only, no data, web mail, or messaging. I was informed by Sprint that I will either have to go with the family plan which will cost over 189.00 plus 89.00 for the third phone or I have my PRE phone on the 99.00 plan and have to buy a family phone plan for 69.00 and 750 minutes. So it's ending up costing me over 35.00 more. The plan I have now we share 2000 minutes. So even though I have 2000 minutes and unlimited data plan if I buy the pre Sprint says I have to change plans. My bill will go up and the other lines minutes will go down also. That Stinks took the wind off my sails. That's over 420.00 plus tax more per year for me?

by serge | May 27, 2009 7:17:19 PM

Bravo for a very surprising Mac OS compatibility but as I have said many times, there is always something missing ( it is a congenital defect! ) in a Palm machine : the absence of WIFI is unforgivable.. a miserable mistake..

by serge | May 27, 2009 7:23:22 PM

I apologyze there is a WIFI but I wonder about an FM radio or radio access online via Internet and why no video clip ?

by NorCalLights | May 27, 2009 9:18:21 PM

Hang on a second... "Time and time again I have said that the biggest flaw of the iPhone is its lack of a physical keyboard" **in your opinion**.

In my opinion, the biggest **feature** of the iPhone is that it isn't bogged down with a physical keyboard. Last I checked we were still waiting to see about the quality of the Pre's keyboard, and I'm reserving judgement until I can do some serious typing on it.

But I gotta say... with the smart error-correction that my iPhone has, the Pre has a lot to live up to.

by Ron | May 27, 2009 10:43:26 PM

@NorCalLights I'm with Andrew. I got an iPhone and i want a physical keyboard. But you're right, it's subjective. That's what's cool about Android - the HTC Dream comes with a keyboard and the HTC Magic comes sans. Your choice.

But, you got to admit having actual buttons is a plus to many people - like all them Crackberry people (even more true after the failure that is the Storm).

My issue is that without being able to touch type, I look at the onscreen keys too much. And I still make mistakes despite looking at them because it's easy to hit the wrong key. So by the time I actually look at the text I entered, I notice a mistake I made a word ago. Even more frustrating, maybe I didn't make a mistake but the error-correction screwed my word up. Le sigh.

by RichC | May 27, 2009 11:26:46 PM

I'm the last person to mention a typo, but figured you might want to correct it: Point one - "fist" = "first"

As for iPhone without a physical keyboard, I probably would have owned one if Apple made one with it. That said, about 80% of the iPhone complaints "I" have heard has been "no physical keyboard and that they read emails but don't reply using the iPhone."

Hmm ... video format is only WMV? I find that odd.

by Iris | May 28, 2009 7:13:49 AM

@Darlene - I am a Verizon customer who will get a Pre and decide if I'm really switching, along with the other 2 family lines on my account. Also because only Sprint and T-mobile have any service inside our high school where my daughter is attending.

Anyway - I don't know who at Sprint told you about the plan change business, but as I have learned in other situations, it often matters who exactly you're talking to. Either hit another retail location, or call and talk to someone else on the phone. This sounds fishy, and as an existing customer, you might be able to get them to do something more in your favor. With any new introduction in the system, some people won't learn how to enter it in to do you the most good.

by Andrew | May 28, 2009 12:17:49 PM

@M - Regarding backward-compatibility of existing PalmOS applications to run on the Palm Pre please note that MotionApps has already announced a PalmOS Emulator that will allow you to use existing PalmOS apps under webOS.

See: http://blog.treonauts.com/2009/04/palm-pre-mojo-sdk-released.html

Cheers, A.

by Charles | May 28, 2009 1:55:08 PM

Ok I'm a little confused...I thought we weren't needing to "synch" the Pre now, being that it is updated/backed up via the "cloud" or some "over the air" feature, so having a 32 or 64 bit OS isn't an issue any longer. Plus I heard there would not be any Palm Desktop type software needed anyway. The only reason to hook it up to a computer would be to use the storage portion of the Pre, and with any guess, that function shouldn't be OS specific.

Andrew...please clarify...this is a big deal!!!



by Fr. Jerry Ochetti | May 28, 2009 1:56:34 PM

I was ... very excited about the pre, until I saw the system requirements of only 32 bit Vista. There's no sense in me upgrading from my Treo 680 because it also doesn't work with my Vista Premium 64 bit. This is very disappointing that Palm has chosen not to support the operating system that many of us are stuck with. So with that I guess I have to check out other systems that may support Vista 64-bit. Not having the ability to sync with my home computer destroys the value of owning a Palm device.

by Crud5000 | May 29, 2009 2:54:04 AM

@ Fr. Jerry
I am in the same boat.
I mean here this is supposed to be the next GEN of Smart Phone and no 64 bit support????
Makes no sense to me and still will not be able to use it.
Nutty and disheartening.
Still cannot sync to Vista 64 for my Treo 650. :-(

by Marc | May 29, 2009 10:55:09 PM

According to BGR, the Pre keyboard is too small and the device itself isn't that well made. You have to read the report elsewhere. Of course this website and it's loyal followers will never post anything critical.

by David | May 30, 2009 10:35:48 AM

@ Marc
Yeah it's great that BGR got its hands on the Pre before anybody else but I trust their reviews just about as much as I trust the opinion of my next door neighbor's dog. I'll hold my final judgement until more reviews become available and I get to hold one in my own hands.

by R. Miller | May 30, 2009 5:49:39 PM

Hardly a week goes by when I don't get two or three wrong number call from some IDIOT on his iMAPOMPOUSSNOB phone. We should all be filing a class-action lawsuit against Apple for lost minutes from their idiot users on their poorly designed phone.

I signed up for AT&T home phone service. In the 1 hour I was there, THREE people exchanged their iMAPOMPOUSSNOB phones because of a shattered screen.

Every day riding home on the bus, I see somebody on their iMAPOMPOUSSNOB phone cursing that their battery has gone dead by 5:30pm.

I'd pay $500 for a Palm Pre before accepting an iMAPOMPOUSSNOB for free (provided I couldn't sell it to some sucker!)

I still want to know whether this year's Pre's will be 4G capable since my city is getting 4G next year. I don't want to wait another year for this phone, but I don't want BS. Every time I ask this question some new moron babbles on about the Pre being featured in the same commercial as a plug for 4G.

I wish someone who actually KNEW the answer would just tell me yes or no. Does anyone from Baltimore KNOW whether the 4G network requires any special phones with 4G radios or any phone capable of using 3G EVDO-A will work just fine.

by Greg | May 31, 2009 10:52:50 PM

I currently use BB Curve and the biggest shortcoming is weak media capabilities. I miss my 755p which could play virtually anything downloaded from the web.

But here it says Pre only plays WMV? What about AVI and all the other stuff Kinoma used to play??? It would be helpful if Andrew or someone else looked into this.

Also, what about youtube? What about internet streaming video in general. Or at least streaming audio. I'd like to listen to some podcasts by downloading them straight to the Pre from the web. Possible? What about Flash video?

Is there a smartphone that will play anything from the web practically as much as a computer?

by Carole | Jun 9, 2009 8:09:29 AM

A little dissappointed about no 64 bit compatibility! You would think this would have been resolved. Love my Palms and looking forward to the Pre eventually coming to Verizon in about 6 months. One trick though I learned through the Palm blog site. Got a Cirago bluetooth dongle, followed the instructions and TADA!!! I can sync my Centro to my 64 bit Vista via a bluetooth connection!! This might be a viable option to back up the Pre as well?

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